Wendy's

Reviews

• TC

  T C

  4 days ago
  1.0
  I ordered a junior bacon cheeseburger with pickle, lettuce, tomato, onions, mayo, and mustard and medium fries at the pickup window for my wife that was at home. We actually live 3-4 minutes from this location off of John Sevier highway. To begin with it was cold, they totally left out the lettuce and tomato. It must have been under the warmer for who knows how long, It was totally disgusting. The problem with picking up food like this is the inconvenience of having to drive back to file the complaint about it and take it back. If you're going to pay over $6 for a hamburger and fries, it needs to at least be fairly hot and include the items the way its ordered.This is why I stay away from Wendy's and places like this but, my wife insisted she wanted one so she has been to this location in the past with no complaints until now. This was totally unacceptable and I totally blame management. Shame on Wendy's!
• JB

  Jenifer Bowman

  Dec 28, 2025
  2.0
  Told to pull up after paying and sat over 15 minutes waiting for 2 breakfast sandwich combos and an oatmeal bar. When food finally came one of the sandwiches was literally cold to the touch and there was a random sandwich we didn't order in the bag. Food was not very good at all
• TS

  Taylor Smith

  Nov 26, 2025
  5.0
  Jay is quite literally the sweetest person on this earth, always gets our food out fresh and is always so welcoming and sweet!
• SH

  Sharon holst

  Oct 21, 2025
  1.0
  Waited in parking spot thru drive 15 minutes when food got there exception the the fries none of three burgers where made fresh while we waited they were cold not a little alot my lettuce looked like seaweed my bun was so stale it fell apart Into crumbs . My husband his bread was fine food complete cold. Also the food served fresh was fries and the container was half full.. I would have did the on reciept review but we did not get one.also there was only two car ar drive thru the time one parked upfront waiting on food and us parked onside. Very disappointing to say the least
• LS

  Larry SMITH

  Oct 16, 2025
  1.0
  Every single time I go here if the man with the grey hair isn't there it's absolutely terrible. The meat on the burgers are old and dried out and when I pay $6 for just the burger I expect to be able to eat it. And there won't be a car at all in the driveway thru or parking lot and they say welcome to Wendy's I'll be with u In a minute and u have to wait before ordering then if he's not there it's awful. When he is there he makes sure our food is good but if he's not it's just terrible. I don't like leaving bad reviews but when it keeps on and on happening over and over it's gonna make me not even come there at all. Now I look at all the other reviews and see 90% of ppl are dissatisfied so the GM isn't doing their job which means the DM isn't either for allowing this to continually happen I don't understand why you would allow this over and over with so many unhappy customers no wonder the place is always empty, and the food is old because they make it and nobody comes to get it for hours and they still serve it too lazy to make more from now on I'm asking for it freshly made or going somewhere else SMH absolutely ridiculous

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