Brand Certified
Wendy's
2.8(443 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
5011 Millertown Pike, Knoxville, TN
37917, United States
Certified by Wendy's • Feb 22, 2026
(865) 246-6751
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/tn/knoxville/5011-millertown-pike
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
2.8
443 reviews
5 stars
121
4 stars
69
3 stars
37
2 stars
33
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with some mentioning issues like raw chicken and missing items.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Long Wait Times
Customers frequently complained about excessively long wait times in both the drive-thru and inside the restaurant.
Management Issues
Feedback indicated a lack of effective management, with employees appearing disorganized and unmotivated.
- PPprettygirlswagg prettygirlswagga1 day ago1.0Do not go to Wendy’s they over there selling people old food I couldn’t even chew the food up. Clean it up Wendy’s over there y’all nasty selling old food do not go. They selling old food make me sick. I wasted my money. That’s why I rather cook at home. Fast food is poor.
- VHVanessa Helton4 days ago1.0Cashier was not friendly, my buns on my sandwiches not warm or hot at all..ad my bacon ator fries were cold!
- CJCollin JerniganJan 23, 20265.0They are always on point when i go for breakfast or late night🙏🏼❤️
- PSPayton SmithJan 8, 20265.0Under new management and will see lots of smiling and happy faces! Come by and give us a chance! Hope to see everyone soon
- CHcandice hrindichJan 3, 20261.0Me.And my husband stopped in to get lunch.We were not greeted, we were told if we wanted to order to use the kiosk , and the man went back to scrolling on his phone. The girl that got our food look like that was the last place she wanted to be.She looked disgusted to have to wait on people. We gotOur food my sandwich was wrong.I took it back up , the girl threw it on the counter , walked back , grabbed a piece of cheese , brought it up to the counter , slapped it onto my sandwich and said there you have your cheese. I used to work at a Wendy's.I know how it goes.This is not how it works
Frequently Asked Questions About Wendy's
Is 5011 Millertown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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