Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
431 reviews
5 stars
118
4 stars
68
3 stars
37
2 stars
34
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables, floors, and bathrooms.
Staffing Issues
Several reviews mentioned that the location was often short-staffed, leading to slow service and mistakes.
Customer Experience
Overall customer experiences were negative, with many expressing frustration over repeated issues and a lack of accountability from management.
- A1Alex58924 17Nov 15, 20255.0Always liked wendy's.. stop dogging my favorite fast food place on google reviews 😆 c'mon its a wendy's what else is there to say. No need to be karen's giving it 1 star reviews, i'm glad its there, i eat there, seems like a typical wendy's to me..good food just like all the other ones, they're all the same 😆 i will continue eating here
- LDLigeia ÆDELWINENov 10, 20252.0Fries were soggy & cold, burgers tasted like they were made yesterday, and my tangerine twist was terrible — barely had flavor and had floating orange chunks at the bottom within 10 minutes. On the flipside, the service was fast and friendly.
- MCMike CanuppOct 5, 20251.0Went in and ordered no other customer inside and the smell of pot would knock you down .if you want some of the worse food you can get then this is the place for you just saying it is bad really bad .we threw it away never will I get another meal from this Wendy's
- AKAlexandra KellyOct 5, 20251.0I spent over $30 I was missing a chicken nugget after she confirmed that it was there with an attitude and the Baconator fries were to burnt and black to eat and from the looks of the girl that waited on me she was a manager we will definitely not be going back
- BCbrett coxOct 4, 20251.0Super disappointed in the customer service this morning. Came in for a good quick breakfast and it took over 20 minutes to get two biscuits and a thing of breakfast fries. And when they did bring it out it was missing a sandwich. The girl just said “ok” came in and did nothing. We had to go in to get our own food corrected. I understand it’s fast food but it could have been handled differently.
Frequently Asked Questions About Wendy's
Is 5011 Millertown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Knoxville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Knoxville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 246-6751.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5011 Millertown Wendy’s serve breakfast?
Yes, this Wendy’s location in Knoxville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's 5011 Millertown Pike location?
The drive-thru at Wendy's 5011 Millertown Pike is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 5011 Millertown Pike serve breakfast?
Yes, this Wendy's location serves breakfast, offering combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at the Wendy's on Millertown Pike?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa for payment.
Can I order Wendy's food online or through an app?
Yes, you can place your order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's location offer delivery and takeout services?
Yes, the Wendy's at 5011 Millertown Pike offers delivery where available, takeout, drive-thru, and dine-in options.
How can I contact Wendy's at 5011 Millertown Pike for questions or feedback?
You can call the location directly at (865) 246-6751 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be provided through Wendy's Customer Satisfaction Survey online.
What nearby entertainment options are close to Wendy's on Millertown Pike?
Near Wendy's, you can visit the AMC Theater Millertown Pike for movies or the AMC CLASSIC East Towne 10 cinema for more film options.
Are there other fast food options near Wendy's on Millertown Pike?
Yes, nearby you can find Sonic Drive-In and O'Charley's, both offering fast food and dining options.
What retail stores are located near Wendy's at 5011 Millertown Pike?
Nearby retail stores include Lowe's Home Improvement, Cricket Wireless, and Payless ShoeSource.
Is there a pharmacy near Wendy's on Millertown Pike?
Yes, Walgreens Pharmacy is located nearby, providing pharmacy, convenience, and beauty supplies.