Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
441 reviews
5 stars
120
4 stars
68
3 stars
37
2 stars
34
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with the food received.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables, floors, and bathrooms.
Wait Times
Customers consistently complained about long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, stale, or poorly prepared items.
- PSPayton Smith4 days ago5.0Under new management and will see lots of smiling and happy faces! Come by and give us a chance! Hope to see everyone soon
- SCShonda Cochran6 days ago5.0Our waitress was genuine, upbeat, full of smiles, and gracious.
- CCCaptdave69Jan 3, 20261.0Showed up at the drive through at 8:45 on a Saturday. There wasn’t a car in line and the girl asked me to hold on a minute. 5 minutes later I was leaving. There were ZERO customers there except myself. Place is a joke.
- CHcandice hrindichJan 3, 20261.0Me.And my husband stopped in to get lunch.We were not greeted, we were told if we wanted to order to use the kiosk , and the man went back to scrolling on his phone. The girl that got our food look like that was the last place she wanted to be.She looked disgusted to have to wait on people. We gotOur food my sandwich was wrong.I took it back up , the girl threw it on the counter , walked back , grabbed a piece of cheese , brought it up to the counter , slapped it onto my sandwich and said there you have your cheese. I used to work at a Wendy's.I know how it goes.This is not how it works
- SSShaunaDec 19, 20251.0This is the worst Wendys in the area. Every employee acts like they’re miserable, literally none of them greet you with a smile, they all have an attitude. My order is almost never correct. I ordered two doubles today and got singles, they were out of baked potatoes by 3pm. Screen is also broken in drive-thru so you don’t even know if they got your order right to begin with.
Frequently Asked Questions About Wendy's
Is 5011 Millertown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's 5011 Millertown Pike location?
The drive-thru at Wendy's 5011 Millertown Pike is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 5011 Millertown Pike serve breakfast?
Yes, this Wendy's location serves breakfast, offering combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at the Wendy's on Millertown Pike?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa for payment.
Can I order Wendy's food online or through an app?
Yes, you can place your order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's location offer delivery and takeout services?
Yes, the Wendy's at 5011 Millertown Pike offers delivery where available, takeout, drive-thru, and dine-in options.
How can I contact Wendy's at 5011 Millertown Pike for questions or feedback?
You can call the location directly at (865) 246-6751 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be provided through Wendy's Customer Satisfaction Survey online.
What nearby entertainment options are close to Wendy's on Millertown Pike?
Near Wendy's, you can visit the AMC Theater Millertown Pike for movies or the AMC CLASSIC East Towne 10 cinema for more film options.
Are there other fast food options near Wendy's on Millertown Pike?
Yes, nearby you can find Sonic Drive-In and O'Charley's, both offering fast food and dining options.
What retail stores are located near Wendy's at 5011 Millertown Pike?
Nearby retail stores include Lowe's Home Improvement, Cricket Wireless, and Payless ShoeSource.
Is there a pharmacy near Wendy's on Millertown Pike?
Yes, Walgreens Pharmacy is located nearby, providing pharmacy, convenience, and beauty supplies.