Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
703 reviews
5 stars
294
4 stars
186
3 stars
103
2 stars
49
1 star
71
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors and tables.
Service Quality
Service was frequently described as slow and inconsistent, with several customers experiencing rude or unhelpful staff.
Food Quality
While some customers praised the freshness and taste of certain items, many reported receiving incorrect or poorly prepared food.
Customer Experience
Several reviews highlighted negative experiences with staff interactions, including feeling unwelcome or ignored.
- YNYankee Ny2 days ago1.0Worst baconator I've ever had. Meat was not freshly made. Bacon was not good at all. Looks and tastes like it was microwaved. It was dry and over cooked. Fries were also trash. The drink wasn't bad though. Won't be back. I will drive a little further if i happen to crave a baconator. This is the first Wendy's that I've been disappointed in.
- NFNick FosterDec 12, 20251.0This place is disgusting, they don’t clean at all. Soda residue all over the soda machine screen, nasty floors, the bathrooms are foul. I can only imagine what goes on in the kitchen
- DBdevona brackinsNov 30, 20251.0I ordered 2 6 piece chicken nuggets and there was 1 other customer in the store. It took 15 minutes to get the food and then the employees acted like they were mad I ordered.
- SSsomeone someoneOct 18, 20251.0very rude people working here
- JWJames WebbOct 17, 20252.0Service is terrible
Frequently Asked Questions About Wendy's
Is Hardin Valley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on 2060 Castaic Lane, Knoxville?
The drive-through at this Wendy's location is open daily from 6:30 AM to 11:00 PM.
Does the Wendy's at 2060 Castaic Lane offer breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com by selecting this location.
Is this Wendy's location currently hiring?
To check for job openings at the Knoxville Wendy's, visit the Careers page at wendys-careers.com and search using 'Knoxville, TN'.
What payment methods are accepted at Wendy's on Castaic Lane?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's with questions or feedback about the Hardin Valley location?
You can contact Customer Care via live chat or phone at 888-624-8140, submit a Customer Satisfaction Survey online, or call the location directly at (865) 999-4652.
Are there nearby gas stations around Wendy's on Castaic Lane?
Yes, Shell, Exxon, and Exxon & Mobil Stations are nearby, which can be helpful if you're refueling before or after your visit to Wendy's.
What nearby dining options are available near Wendy's on 2060 Castaic Lane?
Nearby dining options include another Wendy's, McDonald's, Firehouse Subs Hardin Valley, Auntie Anne's, and Firehouse Subs, offering a variety of fast food and sandwich choices.
Are there any nearby entertainment or service locations near Wendy's?
Close to Wendy's you can find Redbox for movie rentals, several dental offices like Today's Dentistry and East Tennessee Periodontics, and services such as Pure Luxe Salon, Spa & Medspa and SafeT Systems for security and audiovisual rentals.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website and mobile app. In the restaurant, a nutrition information poster is also available for assistance.