At Wendy’s in Knoxville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Knoxville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted long wait times and incorrect orders.
Food Quality
The food quality received mixed reviews, with some customers enjoying fresh and delicious meals, while others complained about cold or poorly assembled items.
Cleanliness
There were concerns about cleanliness, with some customers noting unsanitary conditions in the dining area and others mentioning a clean environment.
Pricing Issues
Several customers expressed dissatisfaction with pricing, feeling that some menu items were overpriced or that they were charged for items that should have been included.
Staffing Challenges
Many reviews highlighted staffing issues, indicating that locations were often understaffed, leading to slower service and longer wait times.
BH
Beck Herrell
Oct 31, 2025
5.0
We showed up with a whole busload of kids from our CDC class, and every staff member was incredibly helpful and patient with all of us, especially Jim. Thank you guys so much!
AS
Adam Smith
Sep 24, 2025
5.0
I come here often through the drive through and normally when I do, Rasheed is always very friendly and gets my order right. It's rare to get good service in restaurants these days and people who are genuinely good people
WA
William Anderson
Sep 19, 2025
1.0
Run by 2-3 employees who are constantly having panic attacks. Expect any order to take atleast 30 minutes then another 10 to get the right order.
KB
Kimberly Brown-loebs
Aug 30, 2025
5.0
Rachel went above and beyond to deliver excellent service even though they were extremely short staffed that day and had an overwhelming amount of customers!
AS
Allan self
Aug 25, 2025
3.0
I buy the same breakfast sandwich every morning for $1.16 now it has magically became $5 today was pretty pissed off about that
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Knoxville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Knoxville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 966-0447.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Knoxville Wendy’s serve breakfast?
Yes, this Wendy’s location in Knoxville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 400 Lovell Rd, Knoxville?
The drive-thru is open daily from 6:30 AM to midnight.
Is Wendy's in Knoxville open for breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available through the Wendy's app and order.wendys.com where you can check if delivery is available at your address.
Can I use a drive-thru at Wendy's Knoxville?
Yes, this Wendy's location has a drive-thru open daily from 6:30 AM to midnight.
What payment options does Wendy's Knoxville accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find menu prices and nutritional information for this Wendy's?
Menu prices and nutrition info are available at order.wendys.com and the Wendy's mobile app for this location.
What nearby places could I visit before or after dining at Wendy's Knoxville?
Nearby places include Pilot Travel Center, Starbucks, IHOP, and Knoxville Children's Hospital.
Are there other fast food or restaurants near Wendy's at 400 Lovell Rd?
Yes, nearby fast food and restaurants include McDonald’s, Taco Bell, Wings Etc., and Arby’s.
Are there places for coffee or quick snacks close to Wendy's Knoxville?
Starbucks and Pilot Travel Center are nearby for coffee and convenient snacks.
How can I contact Wendy's Knoxville location for feedback or questions?
Call (865) 966-0447 or visit wendys.com/contact-us for live chat and feedback submissions.