Wendy's

4.0
1321 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Knoxville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Knoxville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
400 Lovell Rd., Knoxville, TN
37934, United States

Hours

Reviews

4.0
1,321 reviews
5 stars
614
4 stars
344
3 stars
202
2 stars
60
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted long wait times and incorrect orders.

Food Quality

The food quality received mixed reviews, with some customers enjoying fresh and delicious meals, while others complained about cold or poorly assembled items.

Cleanliness

There were concerns about cleanliness, with some customers noting unsanitary conditions in the dining area and others mentioning a clean environment.

Pricing Issues

Several customers expressed dissatisfaction with pricing, feeling that some menu items were overpriced or that they were charged for items that should have been included.

Staffing Challenges

Many reviews highlighted staffing issues, indicating that locations were often understaffed, leading to slower service and longer wait times.
  • BH
    Beck Herrell
    Oct 31, 2025
    5.0
    We showed up with a whole busload of kids from our CDC class, and every staff member was incredibly helpful and patient with all of us, especially Jim. Thank you guys so much!
  • AS
    Adam Smith
    Sep 24, 2025
    5.0
    I come here often through the drive through and normally when I do, Rasheed is always very friendly and gets my order right. It's rare to get good service in restaurants these days and people who are genuinely good people
  • WA
    William Anderson
    Sep 19, 2025
    1.0
    Run by 2-3 employees who are constantly having panic attacks. Expect any order to take atleast 30 minutes then another 10 to get the right order.
  • KB
    Kimberly Brown-loebs
    Aug 30, 2025
    5.0
    Rachel went above and beyond to deliver excellent service even though they were extremely short staffed that day and had an overwhelming amount of customers!
  • AS
    Allan self
    Aug 25, 2025
    3.0
    I buy the same breakfast sandwich every morning for $1.16 now it has magically became $5 today was pretty pissed off about that

Frequently Asked Questions About Wendy's

Is Knoxville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.