At Wendy’s in Knoxville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Knoxville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customer experiences with service were mixed; some praised friendly staff while others reported rude behavior and incorrect orders.
Food Quality
Food quality varied significantly, with some customers enjoying fresh and delicious meals, while others received cold or incorrectly prepared items.
Speed of Service
Many customers noted slow service times, particularly during busy hours, with some experiencing long waits for their orders.
Cleanliness
Cleanliness was a concern for some customers, with reports of unsanitary conditions in the dining area and issues with food presentation.
Pricing
Several customers expressed dissatisfaction with pricing, feeling that certain items were overpriced for the quality received.
SB
sierra blattert
5 days ago
1.0
This location needs to update their hours. Trying to find somewhere to get food when you don't get off of work until late and getting there to pick up an online order just to find out that the place is closed is beyond annoying.
TN
Thomas Neudenberger
6 days ago
1.0
As it is located in a gas station and right next to a truck stop.It is kind of a scary place.
RZ
Rob Ziegler
Dec 31, 2025
1.0
This location is not 24 hours like it states they close at midnight. Don’t waste your time if it’s late.
JJ
Jamie
Dec 27, 2025
5.0
Kim and Timmy were amazing. I always order a spicy only mayo and add extra, extra pickles. Timmy verified that I wanted extra extra and I said yes. He told me he was going to put what he felt comfortable with but he would give me a small container with some more in it. Which worked out perfect. Then our fries were the best fries I’ve ever eaten from Wendy’s. They were crispy and usually whithin a few minutes they usually are not good. But these were different.
LL
Luke
Dec 27, 2025
1.0
I wish I could write this service less than one star. This was abhorrent. The young man took my order, interrupting me several times he got the order wrong when I clarified he was rude and cut me off yet again. When he handed me my food, he promptly slammed the window in my face and walked away, not providing me with a straw required for the drink, ketchup or napkins absolutely abhorrent service