Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,170 reviews
5 stars
459
4 stars
314
3 stars
143
2 stars
63
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.
Food Quality
There were numerous complaints about food being cold, stale, or improperly prepared, with some customers describing it as inedible.
Staff Attitude
Feedback indicated that staff were often unfriendly or unprofessional, with some customers feeling dismissed or ignored.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
- MPMonica PowellNov 15, 20251.0Very dirty drive up window. I pd. $12 for a small soggy Chicken sandwich( Could of got a whole package) and mostly hard fries. It was fairly hot. Was heading to the hosp. so in a hurry. Not again
- KHkevin hurtubiseNov 4, 20254.0I went thru the drive thru around 4:30pm. I got the Dave's Double with fries. My hamburger was freshly cooked and was very good. Unfortunately, I can't say the same about the fries. They had very salt on them and they were luke warm and soft. They got my order correct and out in a timely fashion. Other than the fries, I had a good experience.
- TKThe KyraNov 3, 20251.0I’m very sick today and instead of cooking dinner for my family, opted for Wendy’s which unfortunately was a mistake. I sat at the drive thru and waited on my order for 15 minutes. I get home and my son was missing his fries and his juice, and the chicken sandwiches I ordered for my husband and myself were so old and hard that they are not edible. Not to mention the employees didn’t speak a single word to me except for when they took my order. I have tried making a phone call to this establishment so that we could maybe try to get a refund or perhaps some credits, and the phone is offline. Definitely won’t be eating here again.
- ELEdward LovedayNov 3, 20251.0Very sucky services. Food was cold ask to remake and was very rude....
- CGChelsea GodschalkOct 24, 20253.0Answer the phone please
Frequently Asked Questions About Wendy's
Is Cedar Bluff Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Knoxville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Knoxville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 999-4630.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cedar Bluff Wendy’s serve breakfast?
Yes, this Wendy’s location in Knoxville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 331 Cedar Bluff Rd.?
The drive-thru at Wendy's 331 Cedar Bluff Rd. is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 331 Cedar Bluff Rd. serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at the Wendy's on Cedar Bluff Road?
Yes, delivery is available where offered. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your address.
How can I contact Wendy's at 331 Cedar Bluff Rd. for questions or feedback?
You can call the location directly at (865) 999-4630 or reach out through Wendy's Customer Care team via live chat or at 888-624-8140. Feedback can also be submitted through the Wendy's Customer Satisfaction Survey online.
What payment options are accepted at Wendy's on Cedar Bluff Rd.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Where can I find Wendy's menu and pricing for the Cedar Bluff location?
You can view menu items and pricing at order.wendys.com or the Wendy's mobile app by selecting the Cedar Bluff location.
What other fast food restaurants are located near Wendy's at 331 Cedar Bluff Rd.?
Nearby fast food options include Burger King, Arby's, KFC, McDonald's, Cook Out, and another Wendy's.
Are there coffee shops near Wendy's on Cedar Bluff Road where I could grab a drink before or after my meal?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can enjoy coffee or donuts before or after visiting Wendy's.
What services unrelated to food are available near Wendy's at 331 Cedar Bluff Rd.?
Nearby services include Weigel's convenience store and gas station, Firestone Complete Auto Care for automotive needs, banks like BB&T and First Tennessee Bank, as well as beauty salons and spas such as The Studios at Cedar Bluff Salon and Spa, Alora Spa, and Annie's Hair and Nail Spa.
Is the Wendy's at 331 Cedar Bluff Rd. currently open and serving customers?
Yes, Wendy's Cedar Bluff location is open and committed to serving quality food daily via dine-in, drive-thru, and delivery where available.