Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,432 reviews
5 stars
503
4 stars
325
3 stars
226
2 stars
121
1 star
257
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported slow service, confusion with orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with sticky floors and unclean tables.
Order Accuracy
A significant number of customers experienced problems with incorrect orders and missing items.
Staff Attitude
Feedback indicated that staff members often displayed a lack of professionalism and friendliness.
- GCGJ ComerOct 21, 20253.0We stopped because we were in the area, Slow services the burger was wrong and not cooked all the way, it was actually disappointing, I guess the way most Wendy's are now days, I miss the days of the yellow cup and fry container Wendy's ..
- MFMichael FoxOct 16, 20253.0I was missing food and spent nearly $50
- TMTess McHoneOct 10, 20252.0Whole process wasn't long for a lunch time order and meal was correct. Meal was lacking though. Soda was 90% ice and baconator barely had half a strip of bacon on it.
- DJdustin jacksonOct 6, 20251.0Went through drive thru to grab a quick meal/coffee. They forgot two drinks and sat there for a couple minutes( probably hoping we'd leave) before finally checking the order and seeing two items were missing, window worker handed the drinks over with a scoff and dismissive tone. Fried were several hours old. The coffee we got was just a cup full of creamer, no coffee, just raw creamer. Doubt I'll give it a try again.
- LMLily MSep 29, 20251.0We came in today and we ordered 1 normal hamburger and two baconators, they got the order wrong so we called the store and asked for the manager. She said it wasn’t wrong but whatever and to come by with the food. The manager told us we were wrong and remade one burger and put a small single piece of bacon on it. When we got our original order we didn’t get napkins or a spoon or crackers for my chili! I am so disappointed with them and how everyone spoke to us. The manager radioed her voice and was very rude and one of the other little girls in there with long braids kept side eyeing us and scoffing… will never be going back here again . TERRIBLE!!!!
Frequently Asked Questions About Wendy's
Is Strawplains Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Knoxville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Knoxville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 999-4635.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Strawplains Wendy’s serve breakfast?
Yes, this Wendy’s location in Knoxville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Strawberry Plains Pike?
The drive-thru is open Monday from 6:30 AM to 10:00 PM, and Tuesday through Sunday from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Knoxville, TN serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or via an app at this Wendy's?
Yes, you can order using the Wendy's app or online at order.wendys.com for this location.
What payment methods are accepted at Wendy's on Strawberry Plains Pike?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a Wendy's nearby where I can dine-in or use the drive-thru?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services to meet your needs.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy's menu website, mobile app, and in the restaurant via a nutrition information poster.
Are there any gas stations close to Wendy's on Strawberry Plains Pike?
Yes, nearby gas stations include Exxon, Shell, bp, Hackney Petroleum, and The Local Market, convenient for fueling your vehicle before or after your meal.
What lodging options are near this Wendy's location?
Nearby hotels include Econo Lodge Inn and Suites East, Motel 6, Hampton Inn Knoxville-East, Holiday Inn Express Knoxville-Strawberry Plains, and Rodeway Inn.
Are there any other restaurants near Wendy's on Strawberry Plains Pike that I might want to try?
Yes, nearby restaurants include Waffle House, Aubrey's, Outback Steakhouse - Knoxville - Strawberry Plains, and several McDonald's locations for varied dining options.
How can nearby amenities like Bitcoin ATMs and liquor stores be useful when visiting Wendy's?
Nearby options like LibertyX Bitcoin ATM, Bitstop Bitcoin ATM, CoinFlip Bitcoin ATM at MC's Wine & Liquor, and MC's Wine & Liquor provide convenient access to financial services and beverages before or after dining.