Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,435 reviews
5 stars
503
4 stars
326
3 stars
225
2 stars
121
1 star
260
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly cooked items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and tables.
Management Problems
Customers expressed dissatisfaction with management's handling of issues, including rude behavior and lack of accountability.
- MDMike DavisDec 23, 20251.0This Wendy's should just close. Does the franchise owner even read the reviews? If you do you're embarrassing our community. Go through the drive thru at 730pm like my son did. To be fair he knows better than to leave without checking the bag. Once again I paid for twice the amount that he brought home. The orders are rarely right, the waiting times are ridiculous. The one on Asheville Hwy isn't any better.
- CCChristianNov 30, 20251.0Came into Wendy’s and 7:00pm order chicken tinder's and fry’s, the woman who was taken my order (kiturah) was very very rude and unprofessional there was no one in the restaurant except another couple! No one in the drive thru, she charged me for a ranch when I order a meal! Lol 😂 never ever seen this before! She acted like she had other things to do! I will never be back too this location again.
- GCGJ ComerOct 21, 20253.0We stopped because we were in the area, Slow services the burger was wrong and not cooked all the way, it was actually disappointing, I guess the way most Wendy's are now days, I miss the days of the yellow cup and fry container Wendy's ..
- MFMichael FoxOct 16, 20253.0I was missing food and spent nearly $50
- TMTess McHoneOct 10, 20252.0Whole process wasn't long for a lunch time order and meal was correct. Meal was lacking though. Soda was 90% ice and baconator barely had half a strip of bacon on it.
Frequently Asked Questions About Wendy's
Is Strawplains Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Strawberry Plains Pike?
The drive-thru is open Monday from 6:30 AM to 10:00 PM, and Tuesday through Sunday from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Knoxville, TN serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or via an app at this Wendy's?
Yes, you can order using the Wendy's app or online at order.wendys.com for this location.
What payment methods are accepted at Wendy's on Strawberry Plains Pike?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a Wendy's nearby where I can dine-in or use the drive-thru?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services to meet your needs.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy's menu website, mobile app, and in the restaurant via a nutrition information poster.
Are there any gas stations close to Wendy's on Strawberry Plains Pike?
Yes, nearby gas stations include Exxon, Shell, bp, Hackney Petroleum, and The Local Market, convenient for fueling your vehicle before or after your meal.
What lodging options are near this Wendy's location?
Nearby hotels include Econo Lodge Inn and Suites East, Motel 6, Hampton Inn Knoxville-East, Holiday Inn Express Knoxville-Strawberry Plains, and Rodeway Inn.
Are there any other restaurants near Wendy's on Strawberry Plains Pike that I might want to try?
Yes, nearby restaurants include Waffle House, Aubrey's, Outback Steakhouse - Knoxville - Strawberry Plains, and several McDonald's locations for varied dining options.
How can nearby amenities like Bitcoin ATMs and liquor stores be useful when visiting Wendy's?
Nearby options like LibertyX Bitcoin ATM, Bitstop Bitcoin ATM, CoinFlip Bitcoin ATM at MC's Wine & Liquor, and MC's Wine & Liquor provide convenient access to financial services and beverages before or after dining.