Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,063 reviews
5 stars
440
4 stars
264
3 stars
140
2 stars
67
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, soggy fries, and improperly cooked burgers.
Customer Service
Many customers experienced rude or unhelpful staff, particularly in the drive-thru, leading to dissatisfaction.
Cleanliness
Several reviews mentioned poor cleanliness standards, particularly in the dining area and bathrooms.
- MWMelody WoosleyNov 2, 20251.0I ordered a 4 piece tenders meal 12.99 and got all the way home and had a 4 piece chicken nuggets in my bag. I tried to call and get it fixed and the number can't be reached. I waited in line way too long to get this food. Yes I should have checked my bag before leaving but I shouldn't have to! Do better.
- HCHeather ComptonNov 2, 20254.0Clean environment and service was great.
- MAMandy A.Oct 29, 20251.0Wendy's needs to start toasting their hamburger buns which is why I hardly ever get anything from Wendy's. Untoasted hamburger buns are gross. They get soggy and they fall apart too easily. Burger King is better.
- DPDon PeiOct 22, 20251.0Worst Wendy's..the hamburger wasn't cooked and no salt on fries..who ever the manager is..needs to step up
- KKKyleOct 22, 20252.0Literally took me 25 minutes of my lunch to get my food. I was only 3 cars back
Frequently Asked Questions About Wendy's
Is Halls Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Knoxville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Knoxville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 922-9212.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Halls Wendy’s serve breakfast?
Yes, this Wendy’s location in Knoxville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 6918 Maynardville Pike in Knoxville, TN?
This Wendy's location is open daily from 6:30 AM to 1:00 AM, including the drive-thru service.
Does this Wendy's location offer delivery and drive-thru services?
Yes, Wendy's at this location offers both delivery and drive-thru services to accommodate different customer needs.
Can I order Wendy's food online or via a mobile app?
You can place orders online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Is breakfast served at this Wendy's in Knoxville?
Yes, Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care via their Contact page online, call (865) 922-9212 for this location, or participate in their customer satisfaction survey using your receipt details.
What payment methods are accepted at Wendy's on Maynardville Pike?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find menu pricing and nutrition information for Wendy's?
Menu pricing and nutrition details are available on the Wendy's website and mobile app; pricing may vary slightly by location.
Are there any nearby fast food competitors to this Wendy's location?
Yes, nearby fast food competitors include McDonald's, Burger King, and Zaxby's, all located close to Wendy's in Knoxville.
What other nearby stores and services are around Wendy's on Maynardville Pike?
Nearby you will find Kmart for shopping, Shell and Casey's gas stations for fueling, and Walgreens for pharmacy and convenience needs.
Are there any entertainment or personal care options near this Wendy's location?
Close to this Wendy's, you can visit venues like Collective35 for concerts, and beauty salons such as Vanity Salon, Knox Hair by Kara, Shear Masters, and Midway Barber Shop.