Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with cold, poorly prepared food, including incorrect items and unsatisfactory freshness.
Cleanliness
Several customers noted cleanliness problems, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that food quality can be good at times.
MF
Mackenzie Fletcher
1 day ago
1.0
I hope whoever made my burrito on the morning of January 11th has a horrible day.
LH
Lynn Hill
4 days ago
5.0
It had been a minute since I'd eaten at Wendy's, so my craven for a Wendy's burger was growing. Great meal, service and atmosphere.
JL
John Lundy
Jan 5, 2026
5.0
Everything was good. I had a number 1 double. Serivce was good and the atmosphere was good. Thank you for a good dining experience
DH
DameionJessica Hurst
Dec 19, 2025
4.0
They did make my buger right ... But it was fast
BW
Brentson Walker
Dec 13, 2025
1.0
The time is 9:44 on December 12, 2025, I asked for scorching hot with 3 sandwiches. They gave me one and the woman in the window seemed very rude. I went back through the drive thru and they said I had to “pay” for them. Why didn’t they give me more than one packet to begin with. Crappy service. Crappy drive thru person. Do better
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 6918 Maynardville Pike in Knoxville, TN?
This Wendy's location is open daily from 6:30 AM to 1:00 AM, including the drive-thru service.
Does this Wendy's location offer delivery and drive-thru services?
Yes, Wendy's at this location offers both delivery and drive-thru services to accommodate different customer needs.
Can I order Wendy's food online or via a mobile app?
You can place orders online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Is breakfast served at this Wendy's in Knoxville?
Yes, Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care via their Contact page online, call (865) 922-9212 for this location, or participate in their customer satisfaction survey using your receipt details.
What payment methods are accepted at Wendy's on Maynardville Pike?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find menu pricing and nutrition information for Wendy's?
Menu pricing and nutrition details are available on the Wendy's website and mobile app; pricing may vary slightly by location.
Are there any nearby fast food competitors to this Wendy's location?
Yes, nearby fast food competitors include McDonald's, Burger King, and Zaxby's, all located close to Wendy's in Knoxville.
What other nearby stores and services are around Wendy's on Maynardville Pike?
Nearby you will find Kmart for shopping, Shell and Casey's gas stations for fueling, and Walgreens for pharmacy and convenience needs.
Are there any entertainment or personal care options near this Wendy's location?
Close to this Wendy's, you can visit venues like Collective35 for concerts, and beauty salons such as Vanity Salon, Knox Hair by Kara, Shear Masters, and Midway Barber Shop.