Wendy's

4.1
1252 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
6650 Clinton Highway, Knoxville, TN
37912, United States

Hours

Reviews

4.1
1,252 reviews
5 stars
625
4 stars
332
3 stars
169
2 stars
50
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent; some customers report fresh and hot meals while others received cold or poorly prepared items.

Customer Service

Customer service experiences vary widely; some staff are praised for friendliness and helpfulness, while others are criticized for rudeness and poor communication.

Cleanliness

The restaurant is generally reported as clean, but some customers noted issues such as flies and hair in food.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed is inconsistent; some customers experienced quick service while others faced long wait times.
  • MS
    Martin Stapleton
    Nov 10, 2025
    5.0
    We dined inside and the food was ready quickly and plus every person working there was friendly as could be. Food was great .I give this place a thumbs up for everything.friendly fast clean service!!!
  • AA
    Alisha Alford
    Nov 1, 2025
    5.0
    Staff is super friendly always, I rarely have issues here! But there is A woman working Night Shift who I think tries to steal change??? I had to repeatedly ask her for my ones back When I stopped to get my boyfriend food after work.. She’ll give me my change back, but not my dollar bills.. Anyways, staff is still super awesome and would recommend!!!
  • NC
    Nikki Cox
    Oct 26, 2025
    5.0
    The food was delicious,hot ,fresh and timely. I've missed this quality . The place was clean. I think it also helped that they had plenty of workers not just one person getting worked to death.Keep up the good job my now favorite Wendy's.
  • TW
    Tiffany Walker
    Oct 1, 2025
    1.0
    I order through this store on door dash. My Dasher got it here quicker than estimated as I work less than 2 miles from this location. My frosty was melted my fries and nuggets were ice cold as well as my sandwich. I am definitely not impressed with this location. All in all the delivery took less than 15 minutes.
  • MH
    Mike honcho
    Sep 25, 2025
    5.0
    The best Wendy's I've been to in the Knoxville area. Food is typically fresh and employees seem to care about their product and services. Usually visit during breakfast hours.

Frequently Asked Questions About Wendy's

Is Crown Point Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.