Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,819 reviews
5 stars
681
4 stars
420
3 stars
259
2 stars
158
1 star
301
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with many waiting 20-40 minutes for their orders.
Food Quality
Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and unsanitary conditions.
Customer Service
Several customers experienced rude or dismissive staff, contributing to a negative dining experience.
Cleanliness
The restaurant was frequently described as dirty, with complaints about the state of the bathrooms and food preparation areas.
Mixed Experiences
While some customers praised the food and service, these positive experiences were overshadowed by the majority of negative feedback.
- JBJody Bennett3 days ago3.0The baconator was absolutely disgusting, stick with the chicken.
- RWRon WilliamsDec 30, 20254.0We just needed a quick salad from the drive thru... the person who waited on us was very polite and even though we had to pull over and wait a few minutes for a fresh salad... she was so polite and thoughtful we didn't even notice the brief delay. It was nice to see such great service and such a friendly face as this location often have young teenagers who are usually less attentive to customers...
- GCGracie CliffDec 22, 20251.0Nastiest $12 meal I’ve ever had. Waited almost 20 minutes for fries that were cold. The worker that brought our food to our cars called one of the customers “pretty lady” and I could tell she was creeped out.
- CNCass Nicole (Nicole)Dec 16, 20255.0I went during the night shift after work. My card kept failing and I just kept having issues. The guy that's very friendly and super funny and kind. Helped me pay for my dinner and I was so grateful and blessed to have gotten to get my meal. I'll be there Thursday evening to reimburse him. Ty Wendy's off ashville hwy
- KJKEVIN JARDETDec 9, 20253.0Honestly they tried to keep up. And food was mostly alright. They had a lot of customers and some of the employees moved like snails. While others tried to hurry but they looked at cell phone and where distracted by there personal lives. One customer in drive thru came and asked for a refund. My nuggets where room temp. Fry's where good burger meat was warm at best. Won't go back for a while. Like most fast food one experience will be like this then a few months later good.
Frequently Asked Questions About Wendy's
Is Asheville Hwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Asheville Hwy in Knoxville, TN?
The drive-thru is open Monday, Wednesday to Sunday from 6:30 AM to 1:00 AM, and on Tuesday from 6:30 AM to 10:00 PM.
Does this Wendy's location offer breakfast options?
Yes, Wendy's on Asheville Hwy serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food online from Wendy's Asheville Hwy?
You can order online via the Wendy's app or at https://order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from Wendy's Asheville Hwy?
Delivery is available where offered. Use the Wendy's app or https://order.wendys.com to check delivery availability for your address.
Can I dine in or do takeout and drive-thru at Wendy's?
This location offers dine-in, takeout, and drive-thru options but does not provide curbside pickup.
How can I contact Wendy's Asheville Hwy for feedback or questions?
You can call (865) 999-4641, use the Live Chat on the Wendy's Contact page, or call 888-624-8140 for Customer Care.
Are there any nearby coffee shops where I can grab a drink before or after visiting Wendy's?
Yes, Dunkin' is nearby, offering donuts, coffee, and smoothies, which is convenient for a beverage before or after your Wendy's visit.
Where can I find nearby fuel stations when visiting Wendy's on Asheville Hwy?
There are multiple Shell gas stations nearby where you can refuel before or after dining at Wendy's.
Are there nearby restaurants or food options close to Wendy's Asheville Hwy?
Yes, nearby food options include Subway, Papa John's Pizza, Domino’s Pizza, and Quiznos, providing variety if you want a different meal or takeout.