Taco Bell

3.7
1339 reviews
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Business Details

8615 Walbrook Dr, Knoxville, TN
37923, United States
(865) 769-4754
https://locations.tacobell.com/tn/knoxville/8615-walbrook-dr.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8615 Walbrook Dr in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8615 Walbrook Dr, Knoxville, TN
37923, United States

Hours

Reviews

3.7
1,339 reviews
5 stars
574
4 stars
289
3 stars
198
2 stars
87
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor management, particularly in the drive-thru.

Food Quality

There were numerous complaints about cold food, small portions, and incorrect items, though some customers praised the taste and freshness of their meals.

Staff Attitude

While some reviews highlighted friendly and helpful staff, others noted rude behavior and lack of professionalism from certain employees.

Operational Hours

Several customers expressed frustration over inconsistent closing times and early shutdowns of the drive-thru.
  • VW
    vernon wood
    Dec 19, 2025
    1.0
    I wouldn't know because you close the dining at 9 pm and 40 cars in line. Makes no sense since you have no servers. So you require the same amount of employees at all times. You're open till 4 am .....be open fully.
  • JU
    Joe Uscanga
    Dec 11, 2025
    2.0
    Strippi- no meat small portions. Your drinks "Loaded" with ice. Is better to go eat inside
  • JA
    Juan Jose De Avila
    Dec 9, 2025
    4.0
    Excelente servicio y atención al cliente 👍.
  • ES
    Emporer Shawnlligent
    Nov 27, 2025
    4.0
    A bit of a wait at the drive thru but other than that everything was good. The window worker was extremely friendly and had an incredibly good attitude. Especially to be so busy. She pretty much added a star with good personality.
  • HG
    Hailerrr709 Gamer
    Nov 25, 2025
    1.0
    If I could give negative stars, I would. I don’t know what happened at this Taco Bell, but I’m convinced the employees clocked in specifically to ruin my day. My order tasted like it had been assembled during an earthquake. The taco shell was so soggy I thought it was a tortilla that gave up on life. The cheese? Absolutely MIA. The lettuce looked like it had seen some things and didn’t want to go on. I asked for mild sauce and they handed me exactly one packet like it was a rare collectible. ONE. And it was empty. Who gives someone an EMPTY sauce packet?? What am I supposed to do with that — manifest flavor?? My Baja Blast tasted like someone whispered the IDEA of Mountain Dew over a glass of melted ice. The vibes in the drive-thru were so tense I felt like I was in a hostage situation. By the time I got home, everything in the bag had fused into one giant, beige, taco-adjacent blob. Honestly, it should be studied by scientists. Would I return? Only if every other restaurant, grocery store, gas station, and edible plant on Earth ceases to exist.
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Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Walbrook Dr in Knoxville?

The drive-thru is open from 9:00 AM to 3:00 AM Sunday through Wednesday, and from 9:00 AM to 4:00 AM Thursday through Saturday.

Where is Taco Bell located in Knoxville?

Taco Bell is located at 8615 Walbrook Dr, Knoxville, TN 37923, United States.