Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 7211 Strawberry Plains Pike in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unhelpful employees.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Speed of Service
Numerous customers noted slow service times, particularly in the drive-thru, with some waiting excessively long to place orders.
Management Issues
Several reviews mentioned a lack of effective management, with calls for better training and oversight of staff.
Customer Experience
While some customers had positive experiences, many expressed frustration over missing items, incorrect orders, and overall dissatisfaction with their visits.
SS
stacie spain
Nov 16, 2025
5.0
Usually clean and polite when I go in. I do however always pay for extra cheese, tomato and sour cream (which adds up!) and very, very, VERY rarely do I ever get it. But at least they are nice when they are taking my money ....
AL
April Laymon
Oct 26, 2025
1.0
This Taco Bell used to be the BEST around for Miles.. Now I'd rather make my own Tacos ect. at home .... They should look at Record sales, they used to have a Mgr Named Bryan who insured food quality and that food was made by Taco Bells training specs... IT WAS FIRE 🔥 back then... since the New remodel I dont see any responsible Managers around... a bunch of kids that dont care and food quality sucks 😒 hate to be so blunt but man maybe they should try to find their Old Manager and offer him up a great deal to come back! Also No register inside only Kiosks... Taco Bell some older people dont do well with that... it's not customer friendly and very time consuming... drive through is slowwww... please bring back customer service, atleast 1 register and Maybe a Good Mgr with the ability to hire qualified taco makers and good FOOD🙏
FH
Faye Houston
Oct 26, 2025
2.0
Order quite a bit of food I know I have modifications but one was extra sour cream they put no sour cream they fixed that before my husband left. He got home with my food and I'm eating my chalupa now and it's so old it's hard to even eat. I'm just hoping the rest of my food is not like this
CC
chass
Oct 17, 2025
1.0
i ordered a Discovery Luxe Box and instead of a crunchwrap, i got a piece of chicken wrapped in a tortilla about the size of a baby’s hand. Terrible service, dude had no idea what he was doing. Not worth the price. had to go back many times in just one order because he kept forgetting stuff. smh.
BK
Betty K
Oct 16, 2025
1.0
This Taco Bell used to be one of my favorites — until the remodel. Since they reopened, I’ve been there three times and only managed to get food once! The drive-thru line moves at a snail’s pace now, and when I tried going inside, I discovered there’s no counter to order from anymore — just kiosks. I hate to say it, but this location really went downhill after the remodel. It used to be the best fast-food stop at the Straw Plains exit!
What are the operating hours for the drive-through at Taco Bell on Strawberry Plains Pike?
The drive-through is open daily from 9:00 AM to 2:00 AM.
Where is the Taco Bell located?
It's located at 7211 Strawberry Plains Pike, Knoxville, TN, 37914, USA.
What types of payment does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Taco Bell online for pickup or delivery?
Yes, you can order online for pickup or delivery through their website or mobile app.
What are some of the menu specialties available at this Taco Bell?
Specialties include Dollar Cravings, Tacos, Burritos, and Combos.
Does this Taco Bell location offer dine-in and family-friendly seating?
Yes, this location has seating available and welcomes families and children.
What nearby fast food options are available near Taco Bell on Strawberry Plains Pike?
Nearby fast food restaurants include Krystal, Burger King, Arby's, KFC, and Subway, offering customers a variety of cuisines to choose from.
Are there hotels close to Taco Bell if I am visiting Knoxville?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott Knoxville East, Motel 6, Americas Best Value Inn Knoxville East, La Quinta Inn and Suites, and Red Roof Inn and Suites Knoxville East.
Is there a convenience store or gas station near Taco Bell on Strawberry Plains Pike?
Yes, Weigel's convenience store and gas station as well as Pilot Travel Center are located nearby for fuel and quick shopping needs.
What social media presence does Taco Bell at this location maintain?
You can find them on Facebook at https://www.facebook.com/245335855535209 under the name Taco Bell.