Taco Bell

3.3
1220 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6789 Clinton Highway in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6789 Clinton Highway, Knoxville, TN
37912, United States

Hours

Reviews

3.3
1,220 reviews
5 stars
404
4 stars
240
3 stars
180
2 stars
93
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and dismissive attitudes towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.

Kiosk Experience

The mandatory use of kiosks for ordering was criticized, with customers expressing frustration over the lack of personal service and difficulties using the technology.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold items, undercooked food, and missing ingredients.

Cleanliness and Maintenance

Some customers noted unsanitary conditions and poorly maintained facilities, contributing to a negative dining experience.
  • WK
    Wolfgang Weir (Keeperofthe7key)
    5 days ago
    1.0
    About as friendly as a fire ant hill
  • BL
    Brett Lee
    Oct 23, 2025
    1.0
    AI screwed up my order. Wont be returning as long as they have the AI
  • MH
    Mary Hackworth
    Oct 17, 2025
    1.0
    I took my grandaughter to this Taco Bell before her high school football game this evening. We were planning to dine in . She had a question about one of the drinks. We saw 4 staff members behind the counter. Only 1 of them ( a lady in a purple shirt) made eye contact with us and said " you have to order on the kiosk." Then busyed her self putting orders together. None of the 4 employees ever offered to talk to us but then just ignored us. Needless to say it was obvious they weren't interested in our doing business with them. So we left & went to Sonic down the road and had a very professional food service experience.
  • LE
    Lloyd Ellitt
    Sep 24, 2025
    1.0
    Worse experience eveerrr!!! Some lady with chin hair and broken Pringle chip teeth was so rude and disrespectful call the police and aske to leave because I sat in the lobby for an hr after I orderedy food . Just curious is there a time limit on how long someone can enjoy their meal ???
  • CC
    Casey
    Sep 13, 2025
    1.0
    Nice workers but someone should really teach these guys how to cut a quesadilla Edit: you forgot my damn burrito :(

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Clinton Highway?

The drive-through at Taco Bell on Clinton Highway is open daily from 7:00 AM to 3:30 AM.

Where is Taco Bell located in Knoxville?

Taco Bell is located at 6789 Clinton Highway, Knoxville, TN 37912, United States.