Taco Bell

3.9
1294 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6504 Chapman Hwy in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6504 Chapman Hwy, Knoxville, TN
37920, United States

Hours

Reviews

3.9
1,294 reviews
5 stars
601
4 stars
312
3 stars
173
2 stars
73
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, with customers frequently receiving the wrong items.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or greasy items.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service, while others reported rudeness and poor communication.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others mentioned issues with the dining area and restrooms.
  • SQ
    Sophie Q
    Dec 21, 2025
    5.0
    Food tasted fresh and delicious, staff were kind and helpful.
  • CW
    Christina Waters
    Dec 3, 2025
    5.0
    Reliable and always good.
  • BB
    Bubbas
    Nov 26, 2025
    3.0
    I don't understand how fast food is so expensive now.
  • RR
    Rambler
    Nov 17, 2025
    1.0
    My order was skipped over and that was after waiting 20 minutes for the drink then was made to wait another 20 minutes or so for the manager to verify that it wasn't made and paid for
  • RL
    Richy Smokestack Lightning
    Nov 14, 2025
    5.0
    Sometimes you say everything when you say nothing at all! Taco Bell will never cease to amaze me! I mean the cuisine is a barrage on ones gustatorial and olfactory sensors. Earning it's well deserved canon in the Zagots directory, Taco Bell will always be a place one goes to when one is ready to pamper themselves with it's culinary treasures! Gastronomique Magnifiqico!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell 6504 Chapman Hwy in Knoxville?

The drive-through is open Monday to Wednesday and Sunday from 9:00 AM to 1:00 AM, Thursday from 9:00 AM to 1:30 AM, and Friday to Saturday from 9:00 AM to 2:30 AM.

What types of payment does Taco Bell at 6504 Chapman Hwy accept?

This location accepts American Express, cash, Discover, Mastercard, and Visa.