Taco Bell

3.9
1290 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6504 Chapman Hwy in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6504 Chapman Hwy, Knoxville, TN
37920, United States

Hours

Reviews

3.9
1,290 reviews
5 stars
598
4 stars
312
3 stars
172
2 stars
73
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or incorrect items.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although there were also mentions of rude behavior from some employees.

Operational Hours

Customers expressed frustration over inconsistent operating hours and the dining room being closed unexpectedly.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others pointed out issues with the state of the bathrooms and dining area.
  • RR
    Rambler
    Nov 17, 2025
    1.0
    My order was skipped over and that was after waiting 20 minutes for the drink then was made to wait another 20 minutes or so for the manager to verify that it wasn't made and paid for
  • RL
    Richy Smokestack Lightning
    Nov 14, 2025
    5.0
    Sometimes you say everything when you say nothing at all! Taco Bell will never cease to amaze me! I mean the cuisine is a barrage on ones gustatorial and olfactory sensors. Earning it's well deserved canon in the Zagots directory, Taco Bell will always be a place one goes to when one is ready to pamper themselves with it's culinary treasures! Gastronomique Magnifiqico!
  • WD
    Wyatt Dalton
    Nov 10, 2025
    4.0
    Food came out quick is usually pretty good but we went after midnight so it was sub par.
  • C9
    Cornbread 91
    Nov 6, 2025
    1.0
    This is by far the slowest tacobell iv EVER been to.... literally sat on line at the drive thru for 30 mins
  • HS
    Heather Haley Spain
    Oct 21, 2025
    5.0
    Always great service and exactly what I ordered.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell 6504 Chapman Hwy in Knoxville?

The drive-through is open Monday to Wednesday and Sunday from 9:00 AM to 1:00 AM, Thursday from 9:00 AM to 1:30 AM, and Friday to Saturday from 9:00 AM to 2:30 AM.

What types of payment does Taco Bell at 6504 Chapman Hwy accept?

This location accepts American Express, cash, Discover, Mastercard, and Visa.