Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 411 Merchant Dr in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,338 reviews
5 stars
629
4 stars
309
3 stars
184
2 stars
79
1 star
137
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service quality varied significantly, with some praising friendly and efficient staff while others experienced poor customer service and slow response times.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in freshness and presentation, with complaints about cold or poorly prepared items.
Cleanliness and Safety
Concerns were raised about cleanliness in food preparation areas and the locking of emergency exits, indicating potential safety issues.
Overall Experience
Despite mixed reviews, several customers expressed loyalty to this location, citing it as their favorite Taco Bell due to consistent positive experiences.
- JBJody Bennett2 days ago2.0The tacos were disgusting. The hard shells were mushy, the beef was runny, and the lettuce was stale.
- DPDanny Powers5 days ago3.0What can I say....typical Taco Bell. 🌮 Fairly clean. Hot food. Skimpy on the ingredients for the price these days.🤷
- NPNoah PechanecNov 14, 20251.0Had a pickup order an entire hour before close and the employees just ignored the intercom and window. Never got the food and as I left, an employee came out of the dumpster area where they had been hiding for 30 minutes.
- LWLeon WelchNov 9, 20255.0The food was just as I was craving it to be... plus the staff was able to juggle a very busy restaurant better than usual. I ordered online and I felt that the "online exclusive" category was cheaper and had a better choice of combos that I think was more of a better fit for me! Although, the swapping ingredients could have had a better options list and a "notes" to add to your foods to clarify more detailed information about what it was I wanted. Had to go in to tell them to make my combo crunchy instead of soft...
- VSVictoria SmithOct 22, 20251.0Ordered in drive thru made it back home opened our food and it was wrong all around so I called and they asked me to bring the food back they would remake it so I did and they still didnt make the order correctly even had to be corrected while remaking it still got it completely wrong even tho I went inside for them to remake it. Taco bell on merchants does not have it together ridiculous they cant make simple orders at this location
Frequently Asked Questions About Taco Bell
What are the opening hours for the drive-through at Taco Bell located at 411 Merchant Dr, Knoxville?
The drive-through is open daily from 9:00 AM to 4:00 AM.
Where is Taco Bell at 411 Merchant Dr located?
It is located at 411 Merchant Dr, Knoxville, TN 37912, USA.
Which payment options are accepted at Taco Bell, 411 Merchant Dr?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online from Taco Bell at 411 Merchant Dr?
Yes, you can order online through their website or mobile app for pick up or delivery.
What popular menu items does Taco Bell at 411 Merchant Dr serve?
They serve classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, and Dollar Cravings specials.
Does the Taco Bell at 411 Merchant Dr offer breakfast and vegetarian options?
Yes, they serve breakfast and have vegetarian menu options available.
Is there seating available inside the Taco Bell at 411 Merchant Dr?
Yes, the location offers dine-in seating and welcomes families and children.
What are some nearby hotels for visitors planning to dine at Taco Bell, 411 Merchant Dr?
Nearby hotels include Super 8-Knoxville North, Super 8 Knoxville Downtown Area, and Super 8 by Wyndham Knoxville Downtown Area, which are convenient for guests to visit Taco Bell.
Are there any nearby attractions to explore before or after visiting Taco Bell at 411 Merchant Dr?
Yes, visitors might enjoy the Great Smoky Mountains National Park, a scenic national park located near the restaurant.
What local services or amenities are near Taco Bell at 411 Merchant Dr that customers might find useful?
Nearby you can find several car washes like Simoniz Car Wash, Clean Machine Car Wash, banks including Home Federal Bank and First Tennessee Bank, and convenience stores such as Pilot Convenience Store and goodstop by Casey's.