Taco Bell

3.7
909 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1900 W Cumberland in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1900 W Cumberland, Knoxville, TN
37916, United States

Hours

Reviews

3.7
909 reviews
5 stars
369
4 stars
211
3 stars
131
2 stars
59
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for food, particularly in the drive-thru, with some waiting over an hour.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although there were also complaints about rude service from specific employees.

Food Quality

While some customers enjoyed the food, others reported issues with incorrect orders, cold food, and poor quality.

Location Issues

The drive-thru layout and location were criticized for being cramped and difficult to navigate, contributing to traffic congestion.

Inconsistent Experience

Customer experiences varied widely, with some praising the service and food while others expressed frustration with order accuracy and service quality.
  • RD
    Raven Dewberry
    Dec 23, 2025
    5.0
    Seems to be a good little place to get something to eat for lunch and dinner, there is just a lot of foot traffic (homeless people) which I dont mind, I usually help a few and then feel bad that I cant help them all but it is nice info to have for the people that do mind! Or even for the ones looking to help out around the holiday season ❤️ 💙 💜
  • CA
    Colton Alexander
    Dec 6, 2025
    1.0
    Food takes a hour to get out of fast food is a joke. They can’t stay on top of their orders. Go anywhere else please!!
  • DG
    Destyni Galloway
    Dec 3, 2025
    1.0
    If you order here you’ll be waiting for ever the customer service here is horrible they don’t communicate to you it’s just all around the worse place to order food from
  • LC
    Lane Comstock
    Nov 21, 2025
    1.0
    I waited an hour for my food and just left because so many people were there
  • MW
    Mike Wiseman
    Nov 20, 2025
    3.0
    Stopped by the newly renovated Taco Bell on Cumberland today, and I have to say — the staff were fantastic and the food was solid. No complaints there! BUT… the lobby layout looks like it was designed by an AI that was only trained on escape rooms and fever dreams. The drink station is directly across from the kiosks and next to the pickup counter, so the whole center of the room turns into a little traffic jam of soda refills and Crunchwrap retrievals. Ordering on the kiosk was… an adventure. I’m pretty sure I answered more questions there than I did on my last job application. And the biggest heartbreak: a two-story Taco Bell that doesn’t actually let customers go upstairs. I was ready for a Baja Blast balcony experience — maybe a Crunchwrap mezzanine — but alas, the second floor is off limits. Totally fair, but man, what a tease. Overall: Great employees, good food, quirky layout that could use some tweaks. Still worth a visit, especially if you’re curious about the most mysterious second floor in Knoxville.

Frequently Asked Questions About Taco Bell

What are the hours of operation for Taco Bell at 1900 W Cumberland in Knoxville?

Taco Bell at 1900 W Cumberland is closed every day of the week and does not have drive-through hours.

Can I order Taco Bell food online for pickup or delivery at this location?

Yes, you can order ahead online or on the mobile app for pickup at the restaurant or get it delivered.