Taco Bell

3.5
1285 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2085 N. Broadway St. in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2085 N. Broadway St., Knoxville, TN
37917, United States

Hours

Reviews

3.5
1,285 reviews
5 stars
491
4 stars
260
3 stars
203
2 stars
98
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with several customers reporting poor service and indifference from employees.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.

Food Quality

Food quality appears inconsistent, with some customers enjoying their meals while others reported undercooked or poorly prepared items.

Wait Times

Customers frequently mentioned long wait times, especially during late-night hours, leading to frustration with service speed.

Cleanliness

There are complaints about cleanliness, particularly in the bathrooms, which detracted from the overall dining experience.
  • SH
    Samantha Hill
    2 days ago
    5.0
    I always seem to have issues with this tacobell in the past but the past month ive been going has been 100% better. I havent had to go back in and get anything fixed, there is a staff member there who always checks and makes sure its right her name is Ashley shes very kind and helpful. I choose to drive across town just because of the service. 10 out of 10 would recommend 👌🏼
  • MW
    Matt Wilbur
    Jan 4, 2026
    1.0
    rude in every way u can be
  • LW
    Leah Wilson
    Dec 5, 2025
    4.0
    Line was long but the food was good and employees were nice.
  • ML
    Misty Lowery
    Dec 2, 2025
    1.0
    Last night I ordered from this location and they messed up both combos! They have yet to make it right or get in touch with me about making it right. $34 for nothing other than a drink and a soft taco. How hard is it to not put fiesta strips or sour cream on something? Apparently rocket science for these people. Do yourself a favor and spend your money somewhere who cares about customer service.
  • MS
    Michael Scott
    Nov 25, 2025
    1.0
    Had 3 different orders that I had to pick up for DoorDash. 1 order had a drink. I wanted to make sure the drink was with the correct order. So, I had the idea of telling him to put stickers on the drink and bag that went with the drink. But he wasn't understanding what I was saying. So I took a sticker, ripped it in half, and put 1 half on the bag, and the other half on the cup. Yes, there's name tags, but sometimes they like to come off. Well, when I took the sticker, he mumbled something, like "What a way to waste a sticker." Yet when I asked him what he said, he didn't respond. Bottom line, if you have the balls to mumble something about me, at least have the balls to say it to where I can hear. Last time I checked, I need to do my job right. Like y'all do. So sometimes I have to do things a little out of the ordinary. At least I didn't have a hiccup because of me not doing my idea

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 2085 N. Broadway St., Knoxville?

The drive-through at this Taco Bell location is open daily from 9:00 AM to 3:00 AM.

Where is this Taco Bell located?

It is located at 2085 N. Broadway St., Knoxville, TN 37917, USA.