Taco Bell

3.9
206 reviews
Get DirectionsCallWebsite

Business Details

6790 Malone Creek Dr., Knoxville, TN
37931, United States
(865) 212-0641
https://locations.tacobell.com/tn/knoxville/6790-malone-creek-dr-.html
GoogleFacebook

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
6790 Malone Creek Dr., Knoxville, TN
37931, United States

Hours

Reviews

3.9
206 reviews
5 stars
118
4 stars
25
3 stars
12
2 stars
17
1 star
34

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the cleanliness of the restaurant and bathrooms.

Service Speed

Many reviews highlighted slow service, particularly for in-store orders compared to drive-thru.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, especially with delivery.

Customer Service

While some employees received positive mentions for friendliness, others were noted for rudeness and poor attitude.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
  • AL
    Adam Ledet
    6 days ago
    2.0
    Consistently the most impressively slow fast food place over ever seen.... does t matter time of day, customer count, etc, plan on it being 20min in the drive through.... I made it through and entire 2 Dream Theater songs between speaker and window.... how is that possible? Only redeeming factor is the foods usually pretty solid....
  • AW
    Anthony Wilson
    Dec 26, 2025
    5.0
    Super clean restaurant, you can tell they take pride in their store. Mr. Wolf, who presented me with my order was very polite! Will definitely be returning in the future.
  • MB
    Mr B
    Dec 6, 2025
    1.0
    Don't go inside to order when the drive thru is busy. You will be ignored. I finally just left.
  • BB
    Brittany
    Nov 26, 2025
    2.0
    While this Taco Bell is consistently the most clean one I’ve ever been in, it is also the slowest for really no reason. Everyone in the drive thru gets served first and if you go inside to order you’re basically screwed. Today we waited over 30 minutes for our food. Other patrons at the store were on their lunch break and ended up not being able to eat their food AND were late going back to work simply just waiting for their food. People were standing at the counter waiting for so long that we all could’ve gone to a sit down Mexican restaurant and had our food sooner than we got our food here and the food that we got wasn’t even that hot like it wasn’t extremely fresh like it should’ve been after that long wait. But everyone in the drive thru got served fast. An employee said “I can’t help it, sorry” about our wait. I wish this were an isolated incident but unfortunately this Taco Bell location is consistently the slowest taco bell I’ve ever been in with waits being ridiculously long no matter what time of day we go.
  • FG
    Flawless GoBot
    Nov 21, 2025
    3.0
    Foods service as any other, just don't order delivery from this location. You will not get your complete order. First time was whatever, things happen. Second time (consecutive order) it's frustrating. Third time in a row? Done, not doing it again. Only reason Score wasn't lower was when I've gone over to sort it out it's been largely painless. The only issue is how many times it's had to be done now.
Read more reviews on Google

Frequently Asked Questions About Taco Bell

What are the opening hours for Taco Bell at 6790 Malone Creek Dr., Knoxville?

Taco Bell is open daily from 9:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell has drive-through service available during the same hours as dine-in, from 9:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.