Taco Bell

3.7
1587 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5322 Millertown Pike in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5322 Millertown Pike, Knoxville, TN
37924, United States

Hours

Reviews

3.7
1,587 reviews
5 stars
671
4 stars
354
3 stars
207
2 stars
101
1 star
254

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold, poorly made, and incorrect orders.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Cleanliness

The restaurant was frequently described as dirty, with unkempt dining areas and restrooms.

Order Accuracy

Customers consistently experienced problems with order accuracy, often receiving incorrect items or missing items.

Service Speed

Long wait times were a common complaint, with many customers noting slow service in both the drive-thru and dining areas.
  • AF
    austin Finley
    1 day ago
    1.0
    None of the 3 boxes I ordered were correct and was very distasteful and very depressing. If they are depending on making tacos for a living they should definitely try a new profession because that was unacceptable with a 3 star rating this location won’t be open much longer unless they replace the staff really soon…. And they trip the sensors after every single car that pulls through there drive thru which is against corporate policies I think someone needs to go in that is with corporate undercover to see how this store is being ran But they need to go after 9 PM
  • DM
    David's Music
    2 days ago
    1.0
    Missing food from order, wrong food in order, and just overall slowest service I've ever witnessed in a taco bell
  • ZB
    Zena Buchanan
    3 days ago
    4.0
    The best one around. I have never had to worry of my order is correct. I have special orders every time. They always get it right. But lobby needs attention at times. Usually out of something in lobby.
  • DI
    David Ivanchenko
    Jan 4, 2026
    1.0
    After multiple disappointing visits to this location, from cold, soggy, and incorrect food. I finally have had enough and want to warn the rest, AVOID THIS PLACE LIKE WILD FIRE!!! My last visit in the evening, I paid $40 for my food and only got a few items. All Incorrect and about $10-15 worth. To add insult to injury I ended up vomiting my guts out all night long. Skip a meal and save your money or go somewhere else
  • BB
    Brandon Chappell (BMC)
    Dec 28, 2025
    1.0
    The customer service at this store is appalling. Their kiosks are not designed for individuals with dyslexia or reading difficulties, and whenever I seek assistance, the representatives become curt and unhelpful. The store is in disarray, and I sincerely hope the owner takes note of this review. Furthermore, I will never return to their chain due to the absolute lack of professionalism and courtesy displayed by their customer service staff. They have a complete lack of empathy and understanding for people with disabilities.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Millertown Pike?

The drive-through at Taco Bell on Millertown Pike is open daily from 9:00 AM to 2:00 AM.

Where is Taco Bell located in Knoxville?

Taco Bell is located at 5322 Millertown Pike, Knoxville, TN 37924, USA.