Taco Bell

3.7
1576 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5322 Millertown Pike in Knoxville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5322 Millertown Pike, Knoxville, TN
37924, United States

Hours

Reviews

3.7
1,576 reviews
5 stars
668
4 stars
353
3 stars
207
2 stars
100
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many expressed concerns about the freshness and accuracy of their orders, with several reporting issues like stale items and missing ingredients.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others criticized overall rudeness and lack of professionalism.

Management Issues

Several reviews pointed to poor management practices, including staff arguments, lack of oversight, and failure to address customer complaints effectively.
  • SD
    sean dills
    2 days ago
    1.0
    Just spent a bunch of money, and they messes it all up, giving me the wrong food.. pure laziness.. never going back to this location.
  • HR
    Honest Reviewer
    Nov 15, 2025
    1.0
    Never get the order right. Charged me extra for beef and still gave me chicken. Tried multiple times and the food is always cold and/or wrong. Terrible location. DO BETTER!
  • RR
    Ryan
    Nov 9, 2025
    1.0
    Normally, Taco Bell is my favorite fast food place in the whole wide world. While on a road trip, we stopped here for lunch. The food was the most nasty disgusting and distasteful food I have ever had! We couldn't quite put our finger on it, but something was so incredibly off with the flavor. Thought at first it tasted like old oil. But then on my tacos the taste was still there and I didn't order anything they needed to be melted. I am pretty sure it was the tortillas. They didn't look old or have mold but the only thing I could compare it to world be it tasted like old mop water smells. Absolutely disgusting! Staff were friendly but the food was so gross 🤢
  • LW
    Loryn Wilson
    Nov 7, 2025
    5.0
    People talk bad about this location because the people are a little edgier than other locations but let me tell you, they are much more than that. I was at Taco Bell last night and as I went to leave with my food, a giant bear rushes me and takes a hand full of my nacho fries. I freaked out and tripped on a chair and fell. I froze. I had no idea what to do and truly no survival instincts. Seconds later a Taco Bell employee, I think he said his name was Josh came out with a broom and a spatula!! I swear he was my knight in shining armor. He growled and hissed at that bear for a few seconds and the bear ran out of the store and into the creek horrified. Josh came over, swooped me up, and made sure I was okay. I was shaken up and decided to dine in and after all that my food was still hot, delicious, and visually full. I recommend this for lunch, dinner, and maybe a safe haven when the apocalypse comes. Taco Bell is love. Taco Bell is life.
  • AH
    Autumn Hinchberger
    Nov 4, 2025
    1.0
    Normally I love taco bell. It's cheap garbage that sates a craving. Today I wanted a veggie cantina bowl and cheese quesadilla with extra packets of mild sauce. Simple, right? No, apparently not. No sauce packets. Okay, fine. I'll live. The cheese in the quesadilla couldn't have been heated for more than 10 seconds. And the rice in the cantina bowl was so hard that there was no possible way it was even attempted to be cooked. I couldn't eat it. What a waste of $20.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Millertown Pike?

The drive-through at Taco Bell on Millertown Pike is open daily from 9:00 AM to 2:00 AM.

Where is Taco Bell located in Knoxville?

Taco Bell is located at 5322 Millertown Pike, Knoxville, TN 37924, USA.