Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Knoxville Subway® Restaurant at 25 Market Square brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.6
198 reviews
5 stars
57
4 stars
15
3 stars
17
2 stars
13
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others were reported as rude and unprofessional.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing stale bread, skimpy portions, and unappetizing ingredients.
Cleanliness
Numerous reviews highlighted poor hygiene and cleanliness standards, including dirty restrooms and unsanitary food handling practices.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing, lack of training, and failure to address customer complaints.
Inconsistent Experience
Customers reported a wide range of experiences, from excellent service and food to extremely negative encounters, indicating a lack of consistency in operations.
- CPCorinne PerryOct 13, 20255.0Market Square Subway gets a 5-star rating from me as they completely exceeded my expectations.....and I NEVER write reviews. NEVER. Ezekiel took a large order from me the night before I needed to pick it up. When I came to pick it up on Saturday a little early, expecting it to NOT be ready, Jessica told me that not only was it ready 30 minutes early, but she had boxed it all up for me and it was ready to go. When we got to our event, the presentation was excellent, clean, napkins, condiments, and the bread was VERY fresh. I LOVE it when people surprise me, and they did just that. Professional, timely, accurate and went the extra mile. Thank you Jessica and Ezekiel, I will be back and will recco you to others.........
- CRchema ponce rodriguezAug 30, 20251.0I didn't like the girl's attention at all. When I arrived, she was outside and didn't even want to pay attention to me. I asked her if she was working, and she got angry and treated me rudely. I don't recommend this subway.
- JHJesse HostetterAug 25, 20254.0Subway is good but Ezekiel makes his sandwiches like a fine painting! He even did the quality check, just like the add. Very polite, well was gonna take a picture sooner but I.. 😂 was a footlong
- ACAlicia ClarkAug 7, 20251.0They have a lot of work to do from beginning to end. We weren’t greeted properly. Our order was rushed and customers service wasn’t friendly. They were rolling there eyes for everything we wanted clearly looked like they didn’t enjoy there job. Honestly making the franchise look bad by having employees like that, worst subway I’ve been too!!!!!!
- MJM JamesJul 21, 20251.0Unfortunately we went here 1 hour before closing and there were many homeless people inside. The young man was working alone and was using his disposable gloves to help a man with his phone and make our food- he kept going back and forth. Eww. Drink machine was out of drinks and bottles only had a couple of choices. Would not recommend (atleast after dark).
Frequently Asked Questions About Subway
Where is Subway located in Knoxville?
Subway is located at 25 Market Square, Knoxville, TN 37902.
What are the operating hours for Subway at 25 Market Square?
Subway is open Monday to Saturday from 8:30 AM to 10:00 PM and Sunday from 9:00 AM to 9:00 PM.
Does Subway at 25 Market Square offer delivery or pickup services?
Yes, Subway offers in-store pickup and delivery services for your convenience.
Can I dine in at the Subway located at 25 Market Square?
Yes, Subway serves dine-in customers at this location.
Does the Subway at 25 Market Square provide catering services?
Yes, this Subway location offers catering services to accommodate your events and gatherings.
What types of meals are served at Subway 25 Market Square?
Subway serves breakfast, lunch, and dinner meals throughout the day.
How can I order food from Subway at 25 Market Square online?
You can order online using Subway's menu and ordering page at https://subway.com/en-us/restaurant/1713-0/menu.
What nearby restaurants can I visit around Subway at 25 Market Square?
Nearby, you can find Kabuki Restaurant, a sushi and Japanese dining spot, offering additional food options if you want variety.
Are there any shopping options near Subway at 25 Market Square?
Yes, nearby shopping options include Fizz, a women's clothing store; Tailgate, a clothing store; and Tori Mason Shoes, which has moved to 445 Gay Street.
What local attractions are close to Subway at 25 Market Square?
You can visit Market Square, which is a park and shopping center, as well as art galleries like Heather Wolfe Art nearby, perfect for a stroll before or after your meal.