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Subway

2.6
(198 reviews)

Business Details

25 Market Square, Knoxville, TN
37902, United States
(865) 524-9446
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 25 Market Square brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
25 Market Square, Knoxville, TN
37902, United States

Hours

Reviews

2.6
198 reviews
5 stars
58
4 stars
15
3 stars
17
2 stars
13
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of attention to customers.

Food Quality

Numerous reviews highlighted issues with food quality, including stale bread, poorly made sandwiches, and inadequate portion sizes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean food preparation areas.

Management Issues

There were complaints about poor management, including understaffing during busy hours and lack of responsiveness to customer concerns.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall quality of their sandwiches.
  • CP
    Corinne Perry
    Oct 13, 2025
    5.0
    Market Square Subway gets a 5-star rating from me as they completely exceeded my expectations.....and I NEVER write reviews. NEVER. Ezekiel took a large order from me the night before I needed to pick it up. When I came to pick it up on Saturday a little early, expecting it to NOT be ready, Jessica told me that not only was it ready 30 minutes early, but she had boxed it all up for me and it was ready to go. When we got to our event, the presentation was excellent, clean, napkins, condiments, and the bread was VERY fresh. I LOVE it when people surprise me, and they did just that. Professional, timely, accurate and went the extra mile. Thank you Jessica and Ezekiel, I will be back and will recco you to others.........
  • RL
    Rain Love
    Jan 3, 2024
    1.0
    It's sad that my baby in children's hospital and my husband and I order online just to get there today at 6 something for the guy to be rude and say he didn't get the order and just kept telling hurry up I'm busy so we didn't get anything need new workers
  • JC
    Jonathon Crosby
    May 6, 2023
    1.0
    Worst experience ever at a subway should close the doors that way the teens in there can just have a party told at 906 no more subs and he was making subs for his friends then one of them locked door behind us
  • KW
    Karzan “LOVE SOCCER” Wriya
    Dec 5, 2021
    1.0
    I went there , firstly it was dirty and I asked water from the lady over there she replied me back un polity no we are out of water!!! Imagine restaurant without drinking water…
  • SS
    Stephanie Sellers
    Jul 9, 2021
    1.0
    Employee had a very bad attitude and didn't even give me the chance to even order

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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