Subway

2.6
198 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 25 Market Square brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
25 Market Square, Knoxville, TN
37902, United States

Hours

Reviews

2.6
198 reviews
5 stars
57
4 stars
15
3 stars
17
2 stars
13
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Numerous reviews mentioned issues with food quality, including stale bread, skimpy portions, and unsanitary conditions.

Management Issues

Several customers noted poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant and restrooms, with reports of unsanitary conditions.
  • CP
    Corinne Perry
    Oct 13, 2025
    5.0
    Market Square Subway gets a 5-star rating from me as they completely exceeded my expectations.....and I NEVER write reviews. NEVER. Ezekiel took a large order from me the night before I needed to pick it up. When I came to pick it up on Saturday a little early, expecting it to NOT be ready, Jessica told me that not only was it ready 30 minutes early, but she had boxed it all up for me and it was ready to go. When we got to our event, the presentation was excellent, clean, napkins, condiments, and the bread was VERY fresh. I LOVE it when people surprise me, and they did just that. Professional, timely, accurate and went the extra mile. Thank you Jessica and Ezekiel, I will be back and will recco you to others.........
  • CR
    chema ponce rodriguez
    Aug 30, 2025
    1.0
    I didn't like the girl's attention at all. When I arrived, she was outside and didn't even want to pay attention to me. I asked her if she was working, and she got angry and treated me rudely. I don't recommend this subway.
  • JH
    Jesse Hostetter
    Aug 25, 2025
    4.0
    Subway is good but Ezekiel makes his sandwiches like a fine painting! He even did the quality check, just like the add. Very polite, well was gonna take a picture sooner but I.. 😂 was a footlong
  • AC
    Alicia Clark
    Aug 7, 2025
    1.0
    They have a lot of work to do from beginning to end. We weren’t greeted properly. Our order was rushed and customers service wasn’t friendly. They were rolling there eyes for everything we wanted clearly looked like they didn’t enjoy there job. Honestly making the franchise look bad by having employees like that, worst subway I’ve been too!!!!!!
  • MJ
    M James
    Jul 21, 2025
    1.0
    Unfortunately we went here 1 hour before closing and there were many homeless people inside. The young man was working alone and was using his disposable gloves to help a man with his phone and make our food- he kept going back and forth. Eww. Drink machine was out of drinks and bottles only had a couple of choices. Would not recommend (atleast after dark).

Frequently Asked Questions About Subway

Where is Subway located in Knoxville?

Subway is located at 25 Market Square, Knoxville, TN 37902.

What are the operating hours for Subway at 25 Market Square?

Subway is open Monday to Saturday from 8:30 AM to 10:00 PM and Sunday from 9:00 AM to 9:00 PM.