Subway

Reviews

• NV

  Nick Vlahakis

  Dec 16, 2025
  1.0
  Subway at 9629 countryside center lane in Knoxville is probably the worst around. A few weeks ago stopped in to grab dinner on the way home at around 9pm. When I approached the door I was met there by the worker and was asked if I was coming in. I replied yes and then she proceeded to tell me I would have to wait 15 min because she just mopped the floors. So needless to say I was not gonna wait because she decided to mop the floors while the business was still open to the public. So tonight I ordered a 6 in meatball sub through DoorDash. When my sandwich arrived the meatballs had no sauce, and tasted burnt. So this is definitely due to the meatballs being taken right from the freezer and put in the microwave. I did not see the employee as it was a delivery order. But I am willing to bet it is the same employee who refused to let me order food the night she mopped the floors while they were still open to the public. It was around the same time. If I was the franchise owner of this subway I would check on your employees and the job they are doing. I gave it another shot but this is definitely the last. I could not even eat the sandwich. So that’s a waste of 20.00.
• AM

  Ashley M

  Oct 13, 2025
  1.0
  Did a pickup order, went in to get it no other customers were in the store, one employee was there on her phone, didnt greet us when we walked in just looked at us annoyed. We stood for about a minute waiting on food to get done, she put her phone down on counter, took the pickup order to pickup station then looked at us and said "what do you want" I told her we had a pickup and she said "thats it just get your chips" she walked into the back, we had to stand and wait on her to come back up to the front to ask for our drink cups and she then asked to see the receipt again and acted annoyed that she forgot to give us our cups. I get having a bad day but dont take it out on the customers because youre mad youre at the job you applied for and cant sit on your phone the whole time.
• HM

  Him Man

  Oct 1, 2025
  5.0
  Every time I visit the Subway in Sevierville, I walk away impressed. Angie and Erik truly go above and beyond with their service — they’re friendly, attentive, and consistently make sure everything is perfect. The store is always spotless, and you can tell they take real pride in what they do. It’s rare to have such consistently exceptional experiences, but Angie and Erik deliver them every single time. They are the reason I keep coming back!
• CL

  Chelsea Lieberenz

  Jul 28, 2025
  1.0
  Came in to order and stood there and waited for the woman to complete her smoke break right outside the door before coming back inside to take the order. She made it seem like I inconvenienced her when she came back inside. Next time I’ll be going to the Cedar Bluff location.
• ML

  Michelle Leighton

  Jun 13, 2018
  5.0
  Great fast and friendly service of delicious food

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