Brand Certified
Subway
3.5(306 reviews)
Certified by Subway • Mar 01, 2026
Business Details
314 C Merchants Dr, Knoxville, TN
37912, United States
Certified by Subway • Mar 01, 2026
(865) 688-8316
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 314 C Merchants Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.5
306 reviews
5 stars
127
4 stars
51
3 stars
39
2 stars
19
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with complaints about poor service and lack of professionalism.
Food Quality
Numerous reviews highlighted issues with food quality, including stale ingredients, poorly made sandwiches, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty floors and unclean food preparation areas.
Staffing Issues
Frequent mentions of being understaffed, leading to slow service and long wait times.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, many others reported consistently negative experiences.
- BMBriteny McNairFeb 13, 20261.0One employee on a Friday night at 7pm. He was talking trash basically the whole time about how his co-workers were slacking on stocking so he was basically out of everything. He then spent more time complaining about his manager rather than making our food. The store smelled like dirty mop water and the employee carried our ingredients out from the back in a pile so thank goodness we don't have food allergies.next time I'll go out of my way for a different subway.
- SRSrikant RDec 26, 20251.0Bad customer service, stale food and unwelcoming place
- JCJames CallahanNov 2, 20251.0Rude
- CAChristy AndersonOct 30, 20251.0Just nasty no other words just nasty employee and food
Frequently Asked Questions About Subway
What are the operating hours for Subway at 314 C Merchants Dr?
The Subway at 314 C Merchants Dr in Knoxville, TN is open daily from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery or pickup options?
Yes, this Subway offers both in-store pickup and delivery services for your convenience.
Can I dine in at the Subway on Merchants Dr?
Yes, the Subway restaurant offers dine-in services in addition to takeout options.
What meals are served at this Subway?
This Subway location serves breakfast, lunch, and dinner.
Where exactly is the Subway restaurant located?
It's located at 314 C Merchants Dr, Knox in Knoxville, Tennessee, 37912, USA.
How can I view the menu or place an order online?
You can view the menu and place your order online at https://subway.com/en-us/restaurant/26781-0/menu/.
Does this Subway offer catering services?
Yes, catering services are available to help with your event needs.
Are there other Subway locations near 314 C Merchants Dr?
Yes, there are multiple Subway restaurants in the nearby area around 314 C Merchants Dr, Knoxville, providing convenient options for sandwiches.
What other dining options are near the Subway at 314 C Merchants Dr?
Nearby dining options include Outback Steakhouse, Mandarin House (Chinese restaurant), and McDonald's, all offering different cuisines for you to explore.
Which nearby attractions can I visit before or after my meal at Subway?
You can enjoy a visit to the UT Botanical Garden, a nearby park and nature reserve, perfect for a relaxing stroll before or after your meal.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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