Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Knoxville Subway® Restaurant at 314 C Merchants Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
304 reviews
5 stars
127
4 stars
51
3 stars
39
2 stars
19
1 star
68
What are people saying?
AI-generated from recent customer reviews
Employee Conduct
Numerous reviews highlighted rude and unprofessional behavior from staff, including disrespectful interactions and lack of basic customer service.
Food Quality
Customers frequently reported poor food quality, including stale bread, insufficient ingredients, and unsanitary conditions.
Service Issues
Many customers experienced long wait times, incorrect orders, and issues with online ordering, including being charged for orders that were not fulfilled.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty floors and unsanitary food handling practices.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and well-made sandwiches.
- JCJames CallahanNov 2, 20251.0Rude
- CAChristy AOct 30, 20251.0Just nasty no other words just nasty employee and food
- JWJeremy Ashley (wcscmaster)Sep 7, 20251.0This may be the worst Subway in Knoxville.
- FHFreeman HallJul 22, 20255.0Went into Subway to use the 2 Footlongs for $12.99 and no sooner had i taken a step thru the door I was instantly greeted with a "Hello!". That impressed me right off the bat. Her personality is AWESOME. She's truly an artist when it comes to the craft of making sandwiches. I will be visiting there again.
- ZCZec ChildersJun 10, 20251.0Placed an online pickup order. Order took 10 minutes after the ready by time but it’s okay I get it. Was then told they are out of all drinks except Dr Pepper, the flavor of cookie I ordered, half the toppings for my sandwich, carry out bags (not a big deal but) while I was waiting on my food the lady was talking to a customer about spitting in his bosses food. I’ve spent 30 minutes now trying to find subway customer support but it does not exist so this is what I’m left with doing.
Frequently Asked Questions About Subway
What are the operating hours for Subway at 314 C Merchants Dr?
The Subway at 314 C Merchants Dr in Knoxville, TN is open daily from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery or pickup options?
Yes, this Subway offers both in-store pickup and delivery services for your convenience.
Can I dine in at the Subway on Merchants Dr?
Yes, the Subway restaurant offers dine-in services in addition to takeout options.
What meals are served at this Subway?
This Subway location serves breakfast, lunch, and dinner.
Where exactly is the Subway restaurant located?
It's located at 314 C Merchants Dr, Knox in Knoxville, Tennessee, 37912, USA.
How can I view the menu or place an order online?
You can view the menu and place your order online at https://subway.com/en-us/restaurant/26781-0/menu/.
Does this Subway offer catering services?
Yes, catering services are available to help with your event needs.
Are there other Subway locations near 314 C Merchants Dr?
Yes, there are multiple Subway restaurants in the nearby area around 314 C Merchants Dr, Knoxville, providing convenient options for sandwiches.
What other dining options are near the Subway at 314 C Merchants Dr?
Nearby dining options include Outback Steakhouse, Mandarin House (Chinese restaurant), and McDonald's, all offering different cuisines for you to explore.
Which nearby attractions can I visit before or after my meal at Subway?
You can enjoy a visit to the UT Botanical Garden, a nearby park and nature reserve, perfect for a relaxing stroll before or after your meal.