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Subway

3.4
(240 reviews)

Business Details

(865) 637-6189
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 6217 Riverview Crossing brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6217 Riverview Crossing, Knoxville, TN
37924, United States

Hours

Reviews

3.4
240 reviews
5 stars
105
4 stars
34
3 stars
22
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor training.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary food handling practices.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh ingredients while others complained about stale bread and incorrect orders.

Staffing Issues

Many reviews mentioned long wait times due to insufficient staffing, particularly during busy hours.

Management Concerns

Several customers expressed dissatisfaction with management practices, including poor employee training and lack of responsiveness to complaints.
  • RT
    Roger Tipton
    Oct 31, 2025
    1.0
    Beware folks, poor training here. The woman was running the cash register and handling the food, while wearing the same gloves. When I called her on it, she wanted to argue about it. I won't be back.
  • RR
    Randy Reed
    Oct 28, 2025
    2.0
    Slow and most toppings were old
  • BF
    Bridgett French
    Oct 13, 2025
    5.0
    Under new management all the way up and new employees. Place looks great. Love how I can see all the meat in this store. Great customer service and amazing food. Everyone should try giving this subway another chance
  • MR
    mario restitullo
    Sep 16, 2025
    1.0
    Worst subway ever
  • SJ
    Steven Johnson
    Feb 11, 2022
    5.0
    New manager is the bomb!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 6217 Riverview Crossing, Knox, Knoxville, TN 37924, USA.

What are the operating hours of this Subway restaurant?

This Subway location is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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