Subway

3.4
238 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Knoxville Subway® Restaurant at 6217 Riverview Crossing brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6217 Riverview Crossing, Knoxville, TN
37924, United States

Hours

Reviews

3.4
238 reviews
5 stars
103
4 stars
34
3 stars
22
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude employees, slow service, and untrained staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and food handling practices.

Food Quality

There were numerous complaints about food quality, including stale bread, incorrect orders, and lack of fresh ingredients.

Staffing Issues

Many customers noted that the location was often understaffed, leading to long wait times and inadequate service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall improvement in food quality.
  • RT
    Roger Tipton
    Oct 31, 2025
    1.0
    Beware folks, poor training here. The woman was running the cash register and handling the food, while wearing the same gloves. When I called her on it, she wanted to argue about it. I won't be back.
  • RR
    Randy Reed
    Oct 28, 2025
    2.0
    Slow and most toppings were old
  • BF
    Bridgett French
    Oct 13, 2025
    5.0
    Under new management all the way up and new employees. Place looks great. Love how I can see all the meat in this store. Great customer service and amazing food. Everyone should try giving this subway another chance
  • MR
    mario restitullo
    Sep 16, 2025
    1.0
    Worst subway ever

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 6217 Riverview Crossing, Knox, Knoxville, TN 37924, USA.

What are the operating hours of this Subway restaurant?

This Subway location is open daily from 9:00 AM to 10:00 PM.