Subway

3.4
258 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 7300 Norris Freeway NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7300 Norris Freeway NE, Knoxville, TN
37918, United States

Hours

Reviews

3.4
258 reviews
5 stars
116
4 stars
34
3 stars
24
2 stars
15
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale bread, insufficient meat, and incorrect orders.

Service Issues

Numerous reviews highlighted poor service, including long wait times, understaffing, and rude employees.

Cleanliness

Several customers noted that the store was dirty and poorly maintained, affecting their overall experience.

Management Problems

Feedback indicated a lack of effective management, with complaints about staffing levels and inventory issues.

Positive Employee Interactions

Despite the negative feedback, some customers praised individual employees for their friendliness and good service.
  • TE
    Tory Eisele
    Dec 16, 2025
    1.0
    Ordered DoorDash. Sandwich was not toasted as it was supposed to be. Got no meat. Bread tasted stale. No wonder subway is struggling to stay relevant.
  • JA
    Javier alejandro
    Oct 20, 2025
    1.0
    The personal there sayed that my order was not there ..so the App took my money and it was no order
  • TR
    Tora Romo
    Oct 14, 2025
    5.0
    Super clean and stocked store friendly service and super good quality food 11/10 would absolutely come back to this store!
  • TG
    Thomas Gonzalez
    Oct 14, 2025
    5.0
    Never leave reviews but feel this store could use one. The new manager tora is absolutely fantastic at her job. Super friendly, quick and efficient at her job. Could not have asked for a better experience at a chain restaurant
  • BF
    Bridgett French
    Oct 13, 2025
    5.0
    Loved the way the store looks now. Food looks great and taste even better. The new staff really makes you feel welcome.

Frequently Asked Questions About Subway

What types of meals does Subway at Crossroads Centre serve?

Subway serves breakfast, lunch, and dinner daily from 10:00 AM to 10:00 PM.

What are the operating hours of Subway at 7300 Norris Freeway NE?

Subway is open every day from 10:00 AM to 10:00 PM.