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Subway

3.4
(258 reviews)

Business Details

(865) 922-0339
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 7300 Norris Freeway NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7300 Norris Freeway NE, Knoxville, TN
37918, United States

Hours

Reviews

3.4
258 reviews
5 stars
116
4 stars
34
3 stars
24
2 stars
15
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as stale bread, insufficient toppings, and poorly made sandwiches.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and rude staff behavior.

Cleanliness and Stocking

The restaurant was frequently described as dirty and often out of key ingredients, leading to customer frustration.

Staffing Problems

Numerous reviews mentioned that the location is often understaffed, resulting in slow service and overwhelmed employees.

Positive Employee Interactions

Despite the issues, some customers praised individual employees for their friendliness and good service.
  • TE
    Tory Eisele
    Dec 16, 2025
    1.0
    Ordered DoorDash. Sandwich was not toasted as it was supposed to be. Got no meat. Bread tasted stale. No wonder subway is struggling to stay relevant.
  • JA
    Javier alejandro
    Oct 20, 2025
    1.0
    The personal there sayed that my order was not there ..so the App took my money and it was no order
  • TR
    Tora Romo
    Oct 14, 2025
    5.0
    Super clean and stocked store friendly service and super good quality food 11/10 would absolutely come back to this store!
  • TG
    Thomas Gonzalez
    Oct 14, 2025
    5.0
    Never leave reviews but feel this store could use one. The new manager tora is absolutely fantastic at her job. Super friendly, quick and efficient at her job. Could not have asked for a better experience at a chain restaurant
  • BF
    Bridgett French
    Oct 13, 2025
    5.0
    Loved the way the store looks now. Food looks great and taste even better. The new staff really makes you feel welcome.

Frequently Asked Questions About Subway

What types of meals does Subway at Crossroads Centre serve?

Subway serves breakfast, lunch, and dinner daily from 10:00 AM to 10:00 PM.

What are the operating hours of Subway at 7300 Norris Freeway NE?

Subway is open every day from 10:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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