Subway

3.4
257 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Knoxville Subway® Restaurant at 7300 Norris Freeway NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7300 Norris Freeway NE, Knoxville, TN
37918, United States

Hours

Reviews

3.4
257 reviews
5 stars
116
4 stars
34
3 stars
24
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many reviews highlighted chronic understaffing, leading to long wait times and poor service.

Food Quality

Customers reported inconsistent food quality, including stale bread and insufficient toppings.

Customer Service

While some employees received praise for their friendliness, others were noted for being rude or unprofessional.

Cleanliness

Multiple reviews mentioned the store's cleanliness issues, with dirty tables and unsanitary conditions.

Management Concerns

Several customers expressed dissatisfaction with management, citing poor organization and lack of supplies.
  • JA
    Javier alejandro
    Oct 20, 2025
    1.0
    The personal there sayed that my order was not there ..so the App took my money and it was no order
  • TR
    Tora Romo
    Oct 14, 2025
    5.0
    Super clean and stocked store friendly service and super good quality food 11/10 would absolutely come back to this store!
  • TG
    Thomas Gonzalez
    Oct 14, 2025
    5.0
    Never leave reviews but feel this store could use one. The new manager tora is absolutely fantastic at her job. Super friendly, quick and efficient at her job. Could not have asked for a better experience at a chain restaurant
  • BF
    Bridgett French
    Oct 13, 2025
    5.0
    Loved the way the store looks now. Food looks great and taste even better. The new staff really makes you feel welcome.
  • JF
    Joseph French
    Oct 13, 2025
    5.0
    Great subway. New staff and management. They show they really care now.

Frequently Asked Questions About Subway

What types of meals does Subway at Crossroads Centre serve?

Subway serves breakfast, lunch, and dinner daily from 10:00 AM to 10:00 PM.

What are the operating hours of Subway at 7300 Norris Freeway NE?

Subway is open every day from 10:00 AM to 10:00 PM.