Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 2734 Schaad Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported poor service, including rude staff, long wait times, and unprofessional behavior.
Food Quality
Several reviews mentioned food quality concerns, including incorrect orders, food poisoning, and unsanitary conditions.
Employee Performance
While some employees received praise for their friendliness and efficiency, others were criticized for being unhelpful or unprofessional.
Cleanliness
The cleanliness of the store was inconsistent, with some customers noting clean environments while others reported dirty conditions.
Order Accuracy
Many customers experienced issues with order accuracy, particularly with online orders, leading to dissatisfaction.
BG
brooke gallion
Dec 8, 2025
1.0
Better off driving to Oak Ridge Hwy 10 minutes away…
I came by here on 12/7/25 at 12 and nobody was there at the store… The doors were locked, the lights were off, nobody was in the parking lot. It was 3 hours past opening… If somebody sleeps in or calls out- you need to find someone to come in and cover the shift.
LC
Lorri Coulthard
Jul 23, 2025
5.0
Donovan made our sandwiches and did an excellent job!!!! Best sandwich I’ve had at this location. He was polite and made my sandwiches perfectly! Thank you Donovan! You’re an asset to Subway
SE
Savanna Evans
May 13, 2017
1.0
Management needs to hire new employees and allow more than one to work at a time. Everytime I've been there in the evening, the line is very long and only one person working.
The last (and final) time I went to this location, 4 nights ago, they had no bread other than wheat, no meatballs and no lettuce. The female employee was so rude that 3 different people walked out. She kept one man waiting for atleast 15 mins after making his food. Instead of allowing him to pay and leave, she started making the next persons order and left him standing there. He finally just left more than enough money and walked out. She took the extra cash and walked to the back to put the rest in her purse before serving anyone else. (!!!!)
Seriously, Subway?
This is by far the worst location I've ever visited. I highly suggest the Emory Rd. Location instead. Even if the drive is further, your total time spent will be less due to better customer service.
ALSO- the Emory Rd location actually answers their phone unlike this one. I asked an employee about this once and he said "They unplugged the phone months ago."
So, apparently this location does not cater. False advertisement and total lack of basic respect for their customers.
This Subway is located at 2734 Schaad Rd, Knox, Knoxville, TN 37921, US.
What are the operating hours of the Subway at 2734 Schaad Rd?
The restaurant is open every day from 09:00 AM to 10:00 PM.
What meal options are served at this Subway location?
They serve breakfast, lunch, and dinner.
What types of service options does this Subway offer?
This Subway offers in-store pickup, curbside pickup, and delivery services.
Can I dine inside at this Subway?
Yes, this Subway location serves dine-in customers.
Does this Subway provide catering services?
Yes, catering is available at this Subway.
Where can I view the menu for the Subway at 2734 Schaad Rd?
You can view the menu online at https://subway.com/en-us/restaurant/26783-0/menu.
What nearby places can I visit around the Subway on Schaad Rd?
Nearby you can visit Circle K convenience store, Powell Station Craft Beer Garden, and Zalate Taqueria Mexican restaurant for additional shopping and dining options.
How can the nearby Sonic Drive-In be useful when visiting this Subway?
The nearby Sonic Drive-In offers additional fast food options nearby, making it convenient if you're dining with a group wanting varied choices.
Are there any mobile phone stores close to this Subway location?
Yes, there are nearby UScellular and AT&T Store locations for mobile phone needs and services.