Subway

3.8
334 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 2734 Schaad Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2734 Schaad Rd, Knoxville, TN
37921, United States

Hours

Reviews

3.8
334 reviews
5 stars
167
4 stars
61
3 stars
35
2 stars
14
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and unprofessional behavior.

Food Quality

Several reviews mentioned food quality concerns, including incorrect orders, food poisoning, and unsanitary conditions.

Employee Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being unhelpful or unprofessional.

Cleanliness

The cleanliness of the store was inconsistent, with some customers noting clean environments while others reported dirty conditions.

Order Accuracy

Many customers experienced issues with order accuracy, particularly with online orders, leading to dissatisfaction.
  • BG
    brooke gallion
    Dec 8, 2025
    1.0
    Better off driving to Oak Ridge Hwy 10 minutes away… I came by here on 12/7/25 at 12 and nobody was there at the store… The doors were locked, the lights were off, nobody was in the parking lot. It was 3 hours past opening… If somebody sleeps in or calls out- you need to find someone to come in and cover the shift.
  • LC
    Lorri Coulthard
    Jul 23, 2025
    5.0
    Donovan made our sandwiches and did an excellent job!!!! Best sandwich I’ve had at this location. He was polite and made my sandwiches perfectly! Thank you Donovan! You’re an asset to Subway
  • SE
    Savanna Evans
    May 13, 2017
    1.0
    Management needs to hire new employees and allow more than one to work at a time. Everytime I've been there in the evening, the line is very long and only one person working. The last (and final) time I went to this location, 4 nights ago, they had no bread other than wheat, no meatballs and no lettuce. The female employee was so rude that 3 different people walked out. She kept one man waiting for atleast 15 mins after making his food. Instead of allowing him to pay and leave, she started making the next persons order and left him standing there. He finally just left more than enough money and walked out. She took the extra cash and walked to the back to put the rest in her purse before serving anyone else. (!!!!) Seriously, Subway? This is by far the worst location I've ever visited. I highly suggest the Emory Rd. Location instead. Even if the drive is further, your total time spent will be less due to better customer service. ALSO- the Emory Rd location actually answers their phone unlike this one. I asked an employee about this once and he said "They unplugged the phone months ago." So, apparently this location does not cater. False advertisement and total lack of basic respect for their customers.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway is located at 2734 Schaad Rd, Knox, Knoxville, TN 37921, US.

What are the operating hours of the Subway at 2734 Schaad Rd?

The restaurant is open every day from 09:00 AM to 10:00 PM.