Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 4400 Chapman Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
484 reviews
5 stars
253
4 stars
88
3 stars
34
2 stars
22
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff, particularly mentioning specific employees who provided excellent experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, including complaints about food tasting off or being poorly made.
Staffing Issues
Several reviews noted that the location is often understaffed, leading to slow service and long wait times.
Cleanliness
The cleanliness of the store received mixed feedback, with some customers noting a clean atmosphere while others reported concerns about hygiene.
- IIIvanovitch28853 days ago1.0Won't serve you if they have online orders. Don't bother.
- BBBre BestDec 12, 20255.0Les and Dean took care of me today and have the best customer service I've had in a fast food restaurant in a long time. Definitely made my day.
- ESElijah SmithDec 5, 20255.0I work over at first horizon next door and I go there for lunch from time to time. Today I was greeted by Les and I really appreciated his service. He made my sandwich with care and made sure ingredients were spread apart and it was made well. When I put on the sauce he said it recommends to put it on first but I can have my sub however I liked it so I appreciate that. He asked if I wanted a meal which I accepted and also offered me to sign up for rewards so I did that as well. Then the starry was out and I let him know and they got it fixed for me and I just appreciate the service enough to leave a good review for him.
- SCStephanie CarterNov 25, 20255.0Went in this evening and was greeted immediately by Les . I could tell he was new. He was the nicest guy! So polite and friendly . It’s nice to get good customer service these days ! Sub was awesome too!
- SGS GNov 11, 20251.0The food here tastes like cleaning chemicals and cigarettes. I love Subway generally, but I avoid this particular location at all cost.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 4400 Chapman Highway, Knoxville, TN 37920, USA.
What are the operating hours of this Subway restaurant?
This Subway is open Monday through Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 11:00 PM.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner.
What ordering and pickup options are available at this Subway?
You can order from Subway via their app or online, and choose in-store pickup, curbside pickup, or delivery.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway restaurant.
Can I dine in or use the drive-through at this Subway?
Yes, this Subway location offers dine-in service and has a drive-through.
Where can I find the menu and nutrition information for this Subway?
You can see the menu and nutrition details on their website at https://www.subway.com/en-US/MenuNutrition/Menu.
What other food options are near the Subway on Chapman Highway?
Nearby, you can find The Sugar Queen Creamery for ice cream and smoothies, Papa Murphy's Take 'N' Bake Pizza for pizza, and Captain D's for seafood and fast food.
Are there convenient services near Subway for errands before or after visiting?
Yes, nearby services include banks such as First Tennessee Bank and First Horizon Bank, the UPS Access Point shipping center, and convenience stores like MAPCO and Delta Express.
What local attractions or landmarks are near this Subway location?
Young High Flats, a local landmark and accommodation, is located near the Subway on Chapman Highway, offering a place to stay or visit along with your meal.