Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Knoxville Subway® Restaurant at 4400 Chapman Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
479 reviews
5 stars
248
4 stars
88
3 stars
34
2 stars
22
1 star
87
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items, especially with mobile orders.
Service Speed
Customers reported slow service and long wait times, often exacerbated by understaffing.
Staff Friendliness
Mixed feedback on staff friendliness; some employees were praised for being friendly and professional, while others were described as rude or disinterested.
Food Quality
Food quality is generally acceptable, but there are concerns about portion sizes and freshness of ingredients.
Management Issues
Several reviews highlighted poor management practices, including lack of organization and inadequate staffing.
- FSFarhana Shanta3 days ago1.0It used to be a good subway when the old lady manager was there. Last week I went there with my kid, I ordered pick up, but ended up dining in. The way the sandwich was made, looked like I didn't pay for it! There were 3 employees at that moment. Our sandwiches were cold, not toasted, not cut though in the order I mentioned all the details! I am done. Not going back again.
- SGS GNov 11, 20251.0The food here tastes like cleaning chemicals and cigarettes. I love Subway generally, but I avoid this particular location at all cost.
- AAAndrew AmmonsOct 25, 20251.0I’m not sure what we think “A LOT OF BLACK OLIVES” means, but at this point I’m sick of this happening every single time I order here.
- MMMSep 26, 20255.0I wish I got her name but the woman working driveway 9/26/2025 at noon was incredibly sweet and friendly, very personable
- BCBrenda CampbellSep 15, 20255.0I went there on a Saturday had 2 new employees they said they just started they were so friendly and professional and made me a protein bowl that was so good . I was very impressed by how they seemed more like friends and coworkers. Didn’t get their names but I hope when I go back they are still there.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 4400 Chapman Highway, Knoxville, TN 37920, USA.
What are the operating hours of this Subway restaurant?
This Subway is open Monday through Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 11:00 PM.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner.
What ordering and pickup options are available at this Subway?
You can order from Subway via their app or online, and choose in-store pickup, curbside pickup, or delivery.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway restaurant.
Can I dine in or use the drive-through at this Subway?
Yes, this Subway location offers dine-in service and has a drive-through.
Where can I find the menu and nutrition information for this Subway?
You can see the menu and nutrition details on their website at https://www.subway.com/en-US/MenuNutrition/Menu.
What other food options are near the Subway on Chapman Highway?
Nearby, you can find The Sugar Queen Creamery for ice cream and smoothies, Papa Murphy's Take 'N' Bake Pizza for pizza, and Captain D's for seafood and fast food.
Are there convenient services near Subway for errands before or after visiting?
Yes, nearby services include banks such as First Tennessee Bank and First Horizon Bank, the UPS Access Point shipping center, and convenience stores like MAPCO and Delta Express.
What local attractions or landmarks are near this Subway location?
Young High Flats, a local landmark and accommodation, is located near the Subway on Chapman Highway, offering a place to stay or visit along with your meal.