Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 9450 S Northshore Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Order a blt and i get a bmt on uber eats second time you guys have screwed up my order clearly cannot read at all done with you guys start hiring people that can read what an order is tired of wasting my money with you guys
CS
Christie Stork
May 4, 2025
1.0
My son and I went to this location on 5/1/2025. We arrived around 7:50pm and the only employee was outside smoking. We entered and she said she'd be with us shortly. Long story short, it was THE worst experience I've ever had at a food establishment. The employee working was THE rudest person I've ever encountered. She made us feel like a complete imposition the entire time we placed our order. Short of writing a verbatim account, she constantly rolled her eyes when we didn't know what our options were, acted insanely put out by our presence, was demeaning and rude during our entire interaction, and was incredibly sarcastic and snarky while we tried to place our orders...we were THE only two patrons in the restaurant. I have never tried to leave a place faster. The only reason I didn't walk out is because my son had just finished a sporting event and was starving and this was what he wanted. On top of the horrendous customer "service" we received, the toppings deck was pretty gross. All the veggies looked slimy and none of the canisters were clean. There was cross contamination throughout. I am 3 days out and finally my digestive tract is working well again. Subway is what I grew up on and I will never patron this chain again. I am appalled at how they are running their stores, at the sub-par employees they hire to deal with the public, and the conditions they keep their restaurants. This isn't the first bad interaction I've had, just the worst. Please do better.
RM
Ricky Murmann
Dec 29, 2022
5.0
Great customer service and very friendly. Just one thing though may want to consider having 2 people at night, 1 for online orders and 1 for customers. All in all great place.
SM
Shawn M.
May 22, 2022
1.0
Staff is polite. Super slow. They have a food shortage, but when you pay online you have to get a refund. No substitutions. Unreal and you cannot even get a refund through the app. I guess you have to call. Poor customer service. Seems to be the norm for subway. Firehouse it is moving forward and I have to drive and extra 10 minutes to go there, but we’ll worth it.
Your customers keep you in business so you make it easy for them and not yourself!!
What are the operating hours for the Subway restaurant at Cross Creek Village Shop Ctr?
The Subway restaurant is open Monday to Sunday from 9:00 AM to 10:00 PM, with slight variations on Wednesday and Saturday opening at 9:30 AM.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway location to assist with your event needs.
Can I order Subway for delivery or pickup at this location?
Yes, you can order for in-store pickup or have your food delivered from this Subway in Cross Creek Village Shop Center.
Where is the Subway restaurant located in Knoxville?
It is located at 9450 S Northshore Dr, Suite 107, in the Cross Creek Village Shop Center, Knoxville, TN 37922.
What types of meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh-baked bread.
Are dine-in options available at this Subway location?
Yes, dine-in service is available at this Subway restaurant in Cross Creek Village Shop Center.
Is there a drive-through service at the Subway in Cross Creek Village Shop Ctr?
No, this Subway location does not have a drive-through service.
What nearby healthcare facilities can I visit before or after dining at Subway?
ATI Physical Therapy and My Pet's Animal Hospital are nearby, great for physical therapy and veterinary needs respectively.
Are there any beauty or wellness salons close to Subway in Cross Creek Village Shop Ctr?
Yes, Great Clips hair salon, Premier Nails beauty salon, and Massage Envy Northshore Knoxville spa are all conveniently located nearby.
What other dining options are available near Subway at Cross Creek Village?
Nearby dining options include Moe’s Southwest Grill, a Tex-Mex restaurant, Cinnaholic bakery specializing in desserts, and Northshore Brasserie, a French-European restaurant.
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