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Subway

3.8
(258 reviews)

Business Details

(865) 470-0085
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 10244 Kingston Pike brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
10244 Kingston Pike, Knoxville, TN
37922, United States

Hours

Reviews

3.8
258 reviews
5 stars
134
4 stars
40
3 stars
22
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Multiple reviews highlighted that the location is consistently understaffed, leading to long wait times and poor service.

Customer Service

Customers reported a range of experiences with staff, from friendly and helpful to rude and dismissive, indicating inconsistency in customer service quality.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean tables, floors, and food preparation areas.

Food Quality

While some customers enjoyed their meals, others complained about stale bread, poorly made sandwiches, and inadequate portion sizes.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru service, citing long wait times and poor handling of orders.
  • AM
    Ashley M
    Feb 25, 2026
    1.0
    I wont be back to this location, I received my order and it is correct BUT theres barely any meat on my sandwich whatsoever, the bread is burnt and SMASHED down it literally looks like they sat on my sandwich. I assumed they were having a bad day but after reading other reviews I guess this isnt out of the usual for this location
  • NH
    New Killa Hill
    Jan 11, 2026
    1.0
    The worker made my sandwich and didn’t make my sandwich what I ordered and I paid for double meat and got regular sandwich came back to get it remade and he had attitude and I told him I wanted extra and he gave me what he wanted will never be back to this location long as he working he needs to be fired like today
  • MT
    Mora Thorn
    Dec 13, 2025
    1.0
    1 person working . Who just stared at us like we inconvenienced him by coming in... sandwiches were smashed to nothing and so covered in sauce I was a total mess even making the attempt.. I mean I know its subway but COME ON! Toasted subs coming out cold, soggy and smashed is unacceptable I should have never paid .
  • JT
    Jeri Turner
    Dec 4, 2025
    3.0
    Subway Kingston Pike is too busy without staff. You have to wait for service. One person has to prepare call in and internet orders before you can be waited on. It's awful. That it is a subway with vegetable selections is it's redeeming quality.
  • RL
    Robin Light
    Dec 1, 2025
    1.0
    It is unacceptable that this restaurant's management only schedules ONE person to work. How much business you must lose while making YOUR customers wait while ONE person has to prepare multiple subs for multiple people. Its also unacceptable for online orders to be prioritized over people who are present in the restaurant and or drive thru. DO BETTER

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 10244 Kingston Pike, Knoxville, TN 37922, US.

What are the operating hours of the Subway at 10244 Kingston Pike?

This Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturdays from 9:00 AM to 10:00 PM, and Sundays from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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