Subway

3.9
661 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 3121 Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3121 Broadway, Knoxville, TN
37917, United States

Hours

Reviews

3.9
661 reviews
5 stars
346
4 stars
129
3 stars
60
2 stars
31
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Several reviews mentioned food quality concerns, including stale bread, incorrect toppings, and instances of food poisoning.

Staff Performance

While some customers praised friendly and helpful staff, many others noted a lack of professionalism and care in service.

Cleanliness

There were multiple complaints about cleanliness, including dirty conditions and pest issues.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, particularly with online orders.
  • PG
    Patricia Gilliam
    5 days ago
    5.0
    Everything was awesome. Thank you!
  • MW
    Marian Winton
    Nov 26, 2025
    3.0
    Quick stop
  • TB
    Timothy Ballard
    Nov 25, 2025
    5.0
    I placed my order through their app, and of course they messed up our sandwiches again. This Subway is going downhill with their service
  • MF
    Michael Foster
    Nov 7, 2025
    4.0
    The Staff at this location were Very Nice & Helpfull🫶🏻
  • AM
    Adair Mcelhaney
    Nov 1, 2025
    1.0
    Subway needs to treat their employees better. I came in to pick up my sandwiches and understandingly the only employee working was swamped. They were very polite though and made my sandwich before quitting that terrible job. How do you expect 1 person to run the whole store all day long and not be stressed. Get real subway and take care of those who take care of you.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3121 Broadway, Knoxville?

This Subway location is open Monday through Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 8:00 AM to 10:00 PM.

Does the Subway at 3121 Broadway offer delivery and in-store pickup options?

Yes, they provide both in-store pickup and delivery services for your convenience.