Location.com logo
Brand Certified

Subway

3.9
(665 reviews)

Business Details

3121 Broadway, Knoxville, TN
37917, United States
(865) 525-6685
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 3121 Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3121 Broadway, Knoxville, TN
37917, United States

Hours

Reviews

3.9
665 reviews
5 stars
348
4 stars
129
3 stars
60
2 stars
31
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some report friendly and efficient service, others describe rudeness and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders, especially with online and mobile orders, leading to customer frustration.

Cleanliness Issues

Several reviews mention unsanitary conditions, including dirty locations and concerns about food safety.

Staffing Problems

Frequent mentions of being understaffed, leading to slow service and long wait times.

Food Quality

Mixed feedback on food quality; while some customers enjoy their meals, others report issues like stale bread and food poisoning.
  • SR
    Sydney R
    Jan 18, 2026
    5.0
    Jonathan and Cameron were very efficient and friendly. We will definitely return to this location due to their excellent service!
  • MJ
    Mezzy Jackson
    Jan 17, 2026
    1.0
    Never coming back Beth was rude, didn't Didn't wanna help when I first walked in I ended up leaving
  • GM
    Gary Maples
    Jan 17, 2026
    1.0
    Bethany I think was her name, was extremely rude and disrespectful she made unprofessional comments the store was dirty overall a very bad experience will not be going back
  • CM
    Cynthia R. Melton
    Jan 13, 2026
    5.0
    Excellent service and sandwiches! The staff are super friendly too.
  • PG
    Patricia Gilliam
    Jan 7, 2026
    5.0
    Everything was awesome. Thank you!

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3121 Broadway, Knoxville?

This Subway location is open Monday through Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 8:00 AM to 10:00 PM.

Does the Subway at 3121 Broadway offer delivery and in-store pickup options?

Yes, they provide both in-store pickup and delivery services for your convenience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: