Subway

3.9
658 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Knoxville Subway® Restaurant at 3121 Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3121 Broadway, Knoxville, TN
37917, United States

Hours

Reviews

3.9
658 reviews
5 stars
344
4 stars
129
3 stars
59
2 stars
31
1 star
95

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported that the location is frequently understaffed, leading to long wait times and poor service.

Customer Service

Numerous reviews highlighted rude or unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and wrong toppings.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including reports of pests and dirty facilities.

Food Quality

While some customers enjoyed their sandwiches, there were multiple complaints about stale bread and food safety, including instances of food poisoning.
  • MF
    Michael Foster
    Nov 7, 2025
    4.0
    The Staff at this location were Very Nice & Helpfull🫶🏻
  • AM
    Adair Mcelhaney
    Nov 1, 2025
    1.0
    Subway needs to treat their employees better. I came in to pick up my sandwiches and understandingly the only employee working was swamped. They were very polite though and made my sandwich before quitting that terrible job. How do you expect 1 person to run the whole store all day long and not be stressed. Get real subway and take care of those who take care of you.
  • RD
    Raven Dewberry
    Oct 3, 2025
    5.0
    They are having an awesome buy a footing get one for a 1$!!
  • IM
    Isaac Mueller
    Sep 2, 2025
    1.0
    It says 7am to 11pm and it's 10:40 and they already locked the door and were cleaning!!! It's that false advertisement!! It's happened several times now
  • GG
    GeorgiaBoi70
    Aug 31, 2025
    5.0
    Only one employee trying to keep up with lots of orders. Typically understaffed Subway. But she was hustling and doing her best. Sandwich was great.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3121 Broadway, Knoxville?

This Subway location is open Monday through Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 8:00 AM to 10:00 PM.

Does the Subway at 3121 Broadway offer delivery and in-store pickup options?

Yes, they provide both in-store pickup and delivery services for your convenience.