Subway

3.7
368 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Knoxville Subway® Restaurant at 508 Lovell Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
508 Lovell Road, Knoxville, TN
37932, United States

Hours

Reviews

3.7
368 reviews
5 stars
168
4 stars
75
3 stars
43
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff were mixed; some praised their friendliness and efficiency, while others reported rudeness and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with the quality and quantity of food, noting issues like stale ingredients, incorrect orders, and skimping on toppings.

Cleanliness

Feedback on cleanliness was inconsistent; some customers found the location clean and well-organized, while others reported dirty restrooms and unkempt dining areas.

Service Speed

Numerous reviews highlighted long wait times, particularly in the drive-thru, with complaints about understaffing leading to poor service.

Management Issues

Several reviews pointed to management problems, including inadequate staffing and poor customer service practices, leading to a negative overall experience.
  • KM
    Kelli mundt
    Dec 16, 2025
    5.0
    508 Lovell Rd location is always clean and friendly staff. I stop frequently because I work at the local hospital and it’s a quick meal that’s fresh. Even when they are busy the staff has been so kind and I’m happy with my order.
  • S2
    S C 2
    Nov 21, 2025
    1.0
    I ordered a roast beef sandwich with no onions, but it was full of onions and barely had any meat. This is absolutely not the Subway standard. On top of that, I asked for chicken and was given beef instead. The workers were rude, unprofessional, and were openly talking in a disrespectful manner. They also refused to let customers use the washroom.
  • SR
    Sameer Ramjee
    Nov 7, 2025
    1.0
    They keep to go order pick up rack behind the counter also forgot to put sauce on my sandwich had to eat it dry.
  • LP
    Luke P
    Sep 6, 2025
    1.0
    I hate to complain but the wmployee named Bonnie does not wear gloves and never washed their hands while handing food
  • FJ
    Frank Cardwell Jr.
    Sep 3, 2025
    1.0
    Terrible experience. Ordered roast beef no onions. Skimped on the meat and onions all in it. Absolutely pathetic and definitely not the Sunbway standard. Will never go back

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Knoxville?

The Subway restaurant is located at 508 Lovell Road in Knoxville, TN 37932.

What are the operating hours for the Subway at 508 Lovell Road?

The Subway is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturdays and Sundays from 9:00 AM to 10:00 PM.