Subway

3.7
367 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Knoxville Subway® Restaurant at 508 Lovell Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
508 Lovell Road, Knoxville, TN
37932, United States

Hours

Reviews

3.7
367 reviews
5 stars
167
4 stars
75
3 stars
43
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported long wait times and poor service due to insufficient staffing, especially during peak hours.

Food Quality

Several reviews mentioned inconsistent food quality, including skimping on ingredients and issues with freshness.

Cleanliness

Feedback varied on cleanliness, with some customers noting dirty conditions while others praised the store's organization.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some customers experiencing long waits and incorrect orders.
  • S2
    S C 2
    3 days ago
    1.0
    I ordered a roast beef sandwich with no onions, but it was full of onions and barely had any meat. This is absolutely not the Subway standard. On top of that, I asked for chicken and was given beef instead. The workers were rude, unprofessional, and were openly talking in a disrespectful manner. They also refused to let customers use the washroom.
  • SR
    Sameer Ramjee
    Nov 7, 2025
    1.0
    They keep to go order pick up rack behind the counter also forgot to put sauce on my sandwich had to eat it dry.
  • LP
    Luke P
    Sep 6, 2025
    1.0
    I hate to complain but the wmployee named Bonnie does not wear gloves and never washed their hands while handing food
  • FJ
    Frank Cardwell Jr.
    Sep 3, 2025
    1.0
    Terrible experience. Ordered roast beef no onions. Skimped on the meat and onions all in it. Absolutely pathetic and definitely not the Sunbway standard. Will never go back
  • DC
    Daniel Caplet
    Aug 22, 2025
    1.0
    Where do I start. First, stir the meatballs when you fill the well. Putting sauce on top of them and walking away for an hour just makes them burn. Toasted meatballs sub was barely warm. With burnt meatballs, figure that one out. Next maybe try spreading the meatballs out instead of piling them in the middle of the roll. Not a single napkin anywhere in the store. None in the bag. Do better. Or hike better employees.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Knoxville?

The Subway restaurant is located at 508 Lovell Road in Knoxville, TN 37932.

What are the operating hours for the Subway at 508 Lovell Road?

The Subway is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturdays and Sundays from 9:00 AM to 10:00 PM.