Sonic Drive-In

3.7
984 reviews
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Business Details

6949 Maynardville Highway, Knoxville, TN
37918, United States
(865) 922-1777
http://www.sonicdrivein.com/locations/us/tn/knoxville/6949-maynardville-highway/store-2219
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Knoxville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6949 Maynardville Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
6949 Maynardville Highway, Knoxville, TN
37918, United States

Hours

Reviews

3.7
984 reviews
5 stars
401
4 stars
232
3 stars
132
2 stars
54
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times to place orders and receive food.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and incorrect modifications.

Food Quality

Several customers complained about cold or poorly prepared food, including stale and overcooked items.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with some customers experiencing rude interactions.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, particularly highlighting the milkshakes and certain menu items.
  • JJ
    JEM
    Jan 3, 2026
    1.0
    Hit the call light was asked to wait. No one got back to me for 3 minutes. Hit it again. No one spoke to me.I pulled out and left and saw what seemed to be all the employees standing outside smoking
  • AB
    April Burt
    Jan 1, 2026
    2.0
    SLOW
  • LS
    Liz Smith
    Dec 13, 2025
    3.0
    No drive thru at this location and several pull in spots were broken and not working. Food was fine.
  • MS
    Michael Scott
    Oct 25, 2025
    1.0
    Funny how DoorDash drivers have to go to the "patio". Wonder what I'm gonna do in the winter time
  • GS
    Ginger Smith
    Oct 16, 2025
    1.0
    Slowest service I’ve had by far. Mind you it’s my birthday, and I’ve been waiting 45 minutes for my food just for them to mess up more than just the burger itself and what comes on it….. insane that they can’t even get what comes on a burger, on the burger smh…
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