Sonic Drive-In

3.7
1194 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Knoxville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 10704 Kingston Pike for the ultimate SONIC experience!

Location

Sonic Drive-In
10704 Kingston Pike, Knoxville, TN
37934, United States

Hours

Reviews

3.7
1,194 reviews
5 stars
502
4 stars
282
3 stars
162
2 stars
63
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some praising specific items while others complained about incorrect orders and poor preparation.

Restroom Access

Customers expressed frustration over locked restrooms and lack of access, especially for families.

Inconsistent Experience

Overall, experiences varied widely, with some customers enjoying great service and food, while others had terrible experiences.
  • FF
    FroggyTimeTM
    Jan 4, 2026
    1.0
    ABSOLUTELY TERRIBLE, went after church on a Sunday afternoon and we were missing more than HALF of the food and they just didn’t put bread on my sandwich. RIDICULOUS.
  • TC
    Tom Carney
    Dec 20, 2025
    1.0
    Ordered a meal. Tots were too salty to eat. Soda was filled almost to the rim with ice and the drink was watered down. Virtually no syrup mixed in the carbonated water. This place is going down hill fast.
  • MT
    Mora Thorn
    Dec 14, 2025
    1.0
    Absolutely ridiculous. I was the only person at the restaurant and was told to pull forward and wait for corn Dogs to be made. Only to get home and realize half The food wasn't in the bag.Then when i called they said, oh yeah, sorry nothing we can do . We gave you the wrong bag after i've traveled twenty minutes home. And being told yeah, there's nothing we can do about it.Other than try to give you food again.Later. horrendous customer service. Horrible establishment. I don't understand how the bags got mixed up when I was the only person in the drive through. A Job ment for 16 year olds to accomplish had 5 30+ year old women couldn't do it. . I would not recommend coming here. Because as I paid $20 for cheese sticks and corn dogs when I ordered and entire meal combo not cheese sticks . Now I gotta go back because they arent capable of putting the right food in a bag or pressing the refund button for the money I spent on something I never wanted .
  • JC
    John Collums
    Nov 30, 2025
    2.0
    Great food but was told no restroom ,it stays locked and they dont have to offer one,and no its not illegal,they said,check photo
  • SS
    summer swan
    Nov 29, 2025
    1.0
    If you have a fastfood business you must have a working bathroom available for your customers. Those are health department rules. This store refused the restroom to my child. Yes we ordered food