Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Knoxville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3307 North Broadway for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,691 reviews
5 stars
736
4 stars
412
3 stars
264
2 stars
101
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported excessively long wait times, often exceeding 20 minutes, even with few cars in line.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold or improperly prepared items.
Staff Attitude
Numerous reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.
Consistency
Overall, the location is seen as inconsistent, with some visits resulting in great service and food, while others were disappointing.
- RDRaven DewberryDec 23, 20255.0I really like this location. They always give great service! ** 10/10** I recommend the chili frito wrap and the Sonic cheese burger with Mayo, lettuce, Onion and Cheese. Makes for a really yummy burger! I am a little sad because I was a REALLY BIG FAN of the original fries. I hate that they dont even offer them as an option anymore! 😟 but the Chili.cheese tots compliment the burger as well!!
- GJGloria JohnsonDec 16, 20255.0Thank you so much for replacing my mistake lol also my food was fresh at 8:30 am truly appreciate amazing service in drive thru
- JJJ JDec 1, 20255.0I rarely eat fast food. This is surprisingly good. Been coming here because my girl wants the ice cream stuff, but I've been getting the burgers and breakfast burritos, etc. The smashburger is on par with the local restaurants that charge twice the price for the same thing. The fried chicken is surprisingly good as well, crispy on the outside and juicy tender on the inside. All in all, I'm rather taken aback by how good it all is for a chain fast food joint. For a place like this, I typically expect the food to be passable or edible at best, but this is actually good food. Not fancy, but very well put together and executed. The cooks here are doing a great job.
- DSDelaney SextonNov 21, 20255.0this is my favorite sonic in town. obviously the food and drinks are pretty consistent across each chain, but this one in particular has the sweetest employees and are always really fast with my order. thank you to the car hops for always being so kind to me :)
- DADaniel AguilarNov 19, 20251.0Was in town for work stopped at sonic, and they messed up my order after sitting in line for 15 minutes. All the mozzarella sticks were busted two had no cheese filling ,the burger they forgot my bacon and to take off the pickles. Used to sonics being bad at service, but this one’s pretty bad. Also burger patties do not look like smashed burger patties.