Sonic Drive-In

3.4
1581 reviews
Get DirectionsCallWebsite

Business Details

8475 Kingston Pike, Knoxville, TN
37919, United States
(865) 693-1594
http://www.sonicdrivein.com/locations/us/tn/knoxville/8475-kingston-pike/store-5753
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Knoxville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8475 Kingston Pike for the ultimate SONIC experience!

Location

Sonic Drive-In
8475 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

3.4
1,581 reviews
5 stars
548
4 stars
335
3 stars
224
2 stars
126
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 20-40 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.

Food Quality

Numerous complaints were made about the quality of food, including burnt items, cold meals, and unsanitary conditions.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Inconsistency

Experiences varied widely, with some customers reporting good service and food, while others had consistently poor experiences.
  • KI
    Keysha Itzep-lopez
    6 days ago
    1.0
    Made 2 separate orders. Got the first one just fine it was a slushie and a milkshake. Ordered the 2nd order and waited 30 minutes before asking if I can pay with card and they said yeah and I could pay when they came out with the food and so I waited another 10 minutes and STILL didn’t get my food so I just left😐 also this was around 9pm and they had a people there so it’s not like they were about to close or anything? I just don’t understand why they didn’t make my food or even explain anything? Just wasted my time 😒
  • JG
    Jared Garman
    Dec 30, 2025
    5.0
    Good food
  • SS
    Sydney Smith
    Dec 13, 2025
    2.0
    Food was burnt and/or clearly reheated from earlier in the day. Bathroom was pretty gross. I've had much better experiences at other locations.
  • GP
    Grace Pricee
    Nov 30, 2025
    1.0
    Terrible Sonic’s, terrible service, just terrible. Took 20 minutes to get a slush and a mini blast and when they brought it out it was two sodas. They tried to tell me I placed my order wrong, but I showed them my order on my phone. It then took them an additional 20 minutes to bring out the correct thing which had included the blast but brought out a soda instead of a slush. They fixed that faster but ridiculous to wait 40 minutes for two drinks. Do not go there unless you have time to kill.
  • AV
    Alexander Vera-White
    Nov 16, 2025
    5.0
    Heyyyyyyy pookieeeee it's Samuel Eliot Veraaaaaaa just checking in howz everything at work are the coworkers treading you well you better not be running off with that sharia again my baby remember I packed u ur favoriteee pb and j and a Capri Sun and I made the brownie doesn't have nuts I know how upset u get! Love u Isaiah -mom
Read more reviews on Google