Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Knoxville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7816 Oakridge Highway for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
991 reviews
5 stars
344
4 stars
204
3 stars
155
2 stars
82
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 30 minutes, even for simple orders.
Food Quality
Many reviews highlighted issues with food being served cold, old, or improperly prepared, leading to dissatisfaction.
Staffing Issues
Numerous comments indicated that the location is frequently understaffed, contributing to poor service and long waits.
Customer Service
While some staff were noted as friendly, many reviews pointed to rude or unhelpful service, with complaints about order accuracy and management.
- AAAprilJan 5, 20261.0Slow, poor customer service
- DPDonald PeelsDec 22, 20255.0Always good food in friendly
- CMColby MccownDec 10, 20255.0Idk what happened to this place I’ve not had a hot burger and hot fries from any sonic since I was a kid foods good not greasy and hot
- JJJeremyDec 10, 20251.0Ordered online said it would be ready at 1:19 didn’t get my food till 2:00 horrible wait times for supposedly fast food
- BYBrian YoungNov 15, 20255.0Their drinks are awesome.