Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Knoxville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2742 Schaad Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
1,874 reviews
5 stars
790
4 stars
421
3 stars
267
2 stars
121
1 star
275
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, often exceeding 30 minutes, and frequent order errors.
Staff Attitude
Several reviews highlighted rude or unhelpful staff interactions, contributing to a negative customer experience.
Food Quality
While some customers enjoyed specific menu items, many complained about cold food, incorrect orders, and overall declining food quality.
Positive Experiences
A few customers praised individual staff members for their friendliness and good service, indicating that positive experiences do occur.
- TFTom FryeDec 26, 20251.0My son went to sonic on Schaad Road today 12 /26/25 got a hamburger and fries for me. The french fries were harder than a pretzel. There’s no excuse for that. That food should’ve never went out of the restaurant like that
- AHAdam HDec 14, 20251.0Save yourself the headache. I live near this Sonic, and went to it at least once a month for five years and they NEVER get the order right. I'm not exaggerating. Every single order I have ever bought at this location has some kind of error. They forgot a hit dog on this particular order, and they gave me 6 poppers instead of 8 for a large order. The staff and management are the most incompetent of all fast food I've ever been to. Go anywhere but here.
- ASAlicia SmithDec 13, 20251.0Went through drive thru, ordered waited in line 20 minutes to just be told they only take cash. They didnt have the courtesy to tell us that at the speaker.
- JWJ WilbertNov 19, 20251.0Ate a hot fudge Sunday last night and woke up puking my guts out. Someone needs to clean better at this store. Stay Away!!
- DDDanielNov 3, 20255.0Went for the ice coffee, got amazing southern friendliness.