Sonic Drive-In

Reviews

• OR

  Olivia R

  Dec 28, 2025
  5.0
  Since new management, this is the best sonic in Knoxville! Everyone is friendly and food is quick!
• DP

  Dee “TheProducer” Priser

  Nov 22, 2025
  4.0
  Didn't have one of the items I ordered through the app, no napkins.
• SS

  Sculptressnblue

  Nov 12, 2025
  5.0
  Fast, nice, accurate. 💓🩷
• JH

  Joy Harris

  Oct 31, 2025
  1.0
  I have never had a positive experience at this location since it opened. Every single order has been wrong, or I've had to leave after waiting so long. Multiple examples, all while I was the only one in the drive through, or second in line, with maybe 1 or 2 cars at a stall. Today I did a mobile order, pulled in to the stall, no one was in line in the drive through and there were only 2 cars at stalls. Ordered 2 corndogs and a Halloween Blast with add-ons that were extra, and that took 10 minutes from the time I checked in. Drove off, only had 1 corndog, went back, and got the other one. I looked at the Blast, it didn't look right, so I asked the carhop. She assured me it was as it was made to order. Was tired of dealing with so just went home to discover it was completely wrong. I've given this location enough chances, it's the worst. Also, in 4 times of going to this location, I have never been given a receipt, so I couldn't take the survey each time. Only location that has never given me a receipt.
• BM

  B M

  Oct 26, 2025
  1.0
  I’d been going to this location for a long time and for a while it had been a fantastic location up until the last couple of months or so. Here recently ticket times have ran high. I usually mobile order to make things a little faster and even then it’s usually 30 mins to and hour. Not only that last night was worse. Not only was it severely late coming out, I could see it sitting on the counter getting cold (hot food) and warm (cold drinks).Part of the order was also wrong and I had to go back and have it fixed. Ontop of that they were eating Taco Bell at their work stations with their gloves on touching the food they were eating and the food that they were serving. That is a massive health concern. I’ve worked in food for a better part of nearly 10 years. I get it, it’s getting cold outside and if you’re on break or need a break you wanna eat something real quick and get back to work but not dead stop in the middle of peoples orders,risking cross contamination cause you’re eating with your GLOVES ON and causing health concerns. Go where guests and customers can’t see you and take your gloves off while you eat. Wash your hands and get back at it. I won’t be coming back to this location for a long while. I really hope things can turn around and be a great location again.