Snappy Tomato Pizza

4.2
335 reviews
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Business Details

5908 Washington Pike, Knoxville, TN
37918, United States
(865) 474-1909
https://www.snappytomato.com/
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About

Pizza RestaurantTake Out RestaurantRestaurant Delivery ServiceItalian RestaurantRestaurant
Snappy Tomato Pizza - Your Family Pizzeria with Buffet, Carry-out and Delivery. Snappy Tomato Pizza was founded in 1978 in Fort Mitchell, Kentucky, as a single independent pizza operation. Today, Snappy Tomato Pizza has grown to over 40 locations across five states: Ohio, Kentucky, Tennessee, Indiana and New Mexico. Snappy Tomato is one of the most beloved casual family restaurant and one of the more sought-after franchise opportunities nationwide. Featured signature menu items include the complete line of The Beast pizzas, Snapperoni, the Ranch Pizza and the Loaded Potato Pizza, in addition to delectable wings, salads and hoagies. Join Our Team!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Snappy Tomato Pizza
5908 Washington Pike, Knoxville, TN
37918, United States

Hours

Reviews

4.2
335 reviews
5 stars
211
4 stars
51
3 stars
28
2 stars
15
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Gil for being friendly and helpful, while others reported rude behavior and poor handling of issues.

Order Accuracy

Frequent complaints about incorrect orders and delays, with several customers expressing frustration over missing items or wrong pizzas.

Food Quality

Inconsistent food quality; while many enjoyed the pizza and other menu items, others reported issues like burnt pizzas and lack of toppings.

Delivery Issues

Numerous customers experienced long wait times for delivery, with some orders taking over two hours and arriving cold.

Overall Experience

While some customers are loyal and enjoy the food, many expressed disappointment with recent experiences, leading to a decline in repeat business.
  • JB
    Joshua Brinyark
    1 day ago
    5.0
    You're new delivery girl rocks she awesome and food is hot and fresh when delivered
  • AC
    Alycia Celeste
    5 days ago
    3.0
    The website and email I received said it would be approximately 40 minutes for delivery. That turned into an hour and a half, and two phone calls asking where our food is. I have the flu. I was just trying to feed my kids and myself without having to get up to cook, and I definitely can’t drive. I still don’t understand how a 7 minute drive became a 25 minute drive. However, the guy running the shop was very nice and helpful, and the delivery driver was also nice. The pizza was lukewarm at best. I had my son put both back in the oven to heat them up. The taste, texture, and toppings were spot on. It was $53 for two pizzas I had to reheat. I’m not sure I’ll be repeating this experience.
  • EB
    Edana Blocker
    Jan 13, 2026
    5.0
    Gil is one of our favorite people when we come into Snappy. He has the best customer skills. Very professional and friendly.
  • SS
    Sasha Stallings
    Dec 28, 2025
    5.0
    The pizza was amazing Ashlynn so sweet and kind . Amanda my delivery driver was awesome and patient while we got my money
  • AH
    Amanda Hugnkiss
    Dec 23, 2025
    5.0
    Super impressed with how courteous and fun the in-store staff is. Uber eats has a buy one get one, and errmrgrr- best deal ever.
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Frequently Asked Questions About Snappy Tomato Pizza

What are the operating hours of Snappy Tomato Pizza in East Town?

Snappy Tomato Pizza in East Town is open every day from 11:00 AM to 10:00 PM.

What are the pickup and delivery options available at Snappy Tomato Pizza?

The restaurant offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.