Shoney's - Rutledge Pike

4.0
1880 reviews
Barbeque Bacon Cheeseburger

About

American RestaurantFamily Style RestaurantBurger JointBreakfast RestaurantRestaurantShoney's
Since 1962, Shoney's of Knoxville, INC has been a cherished family dining spot for Knoxville and its surrounding areas. We offer freshly prepared, All-American meals for breakfast, lunch, and dinner, featuring favorites like our iconic All-American Burger and legendary Hot Fudge Cake. Don’t miss our Freshly Prepared All You Care to Eat Fresh Food Bar, packed with healthy options for everyone. Shoney’s of Knoxville has been committed to serving delicious food at affordable prices, making every visit special. Whether you're a local or just passing through, gather your family and friends at Shoney's for great food and good times!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Shoney's - Rutledge Pike
4020 Rutledge Pike, Knoxville, TN
37914, United States

Hours

Reviews

4.0
1,880 reviews
5 stars
930
4 stars
444
3 stars
264
2 stars
111
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, bland, and overcooked items, particularly at the buffet.

Service

The staff received positive feedback for being friendly and attentive, with several standout servers mentioned for their excellent service.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, including unsanitary conditions in the dining area and food bar.

Value

Customers expressed dissatisfaction with the pricing, feeling that the cost did not match the quality of food and service received.
  • SD
    Samuel Davis
    Jan 1, 2026
    5.0
    Shoshanna is awesome. Service was great. Will come back to see her for sure!
  • JR
    James Romines
    Dec 29, 2025
    2.0
    Food has went down hill these past few years it almost like none of the staff care about the quality of what they're serving..the wait staff are always really friendly.
  • RR
    randy207981
    Dec 28, 2025
    2.0
    Phenomenal staff. Waitress, super friendly. Food barely edible. Place set a weird smell
  • HG
    helen Garrett
    Dec 26, 2025
    1.0
    Ate there today 12/26/25 and have been sick every since. Salad was warm and hot bar wasn't hot.
  • ER
    Emmanuel Rowe
    Dec 5, 2025
    1.0
    Breakfast bar was not up to standards. Food hard and over cooked. Cheese sauce lumpy for some reason. Update/reply Do you think it just seat there and did not update your staff if you do then your wrong? Look at the tape and you will see me seat down tell the server and even asked the person I was with can we just go to a different location. They stated they was so hungry they didnt care and didnt want to drive to another location so they ate while I sit there waiting to go. Your staff didnt care about the quality of the food they was putting out and seemed bothered that I spoke on what was wrong in my opinion. The funniest part was the fact that the waitress charged me for a drink that I ordered and tipped before I seen the food and didnt eat lol. Please do better buffets are going away slowly everyday and I can see Shoneys maybe next.

Frequently Asked Questions About Shoney's - Rutledge Pike

What are the operating hours of Shoney's - Rutledge Pike?

Shoney's - Rutledge Pike is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Does Shoney's - Rutledge Pike offer dine-in options?

Yes, the dining room at Shoney's - Rutledge Pike is open for dine-in customers.