Papa Johns Pizza

3.7
172 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Knoxville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Knoxville pizza for any occasion. Call us for pizza delivery in Knoxville or stop by 10820 KINGSTON PIKE for carryout to order the best pizza in Knoxville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10820 KINGSTON PIKE, Knoxville, TN
37934, United States

Hours

Reviews

3.7
172 reviews
5 stars
87
4 stars
28
3 stars
10
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple customers reported unsanitary practices among staff, including not wearing gloves while preparing food.

Customer Service

Service quality varied significantly; some customers praised friendly staff while others experienced rudeness and poor handling of complaints.

Delivery Problems

Numerous complaints about late deliveries, incorrect orders, and cold pizza upon arrival.

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others found it undercooked or poorly made.

Ordering Experience

Customers faced difficulties with the online ordering system and phone orders, including issues with order accuracy and customer service.
  • BG
    Brittany Gilbert
    Oct 18, 2025
    1.0
    This place has become awful... So many employees yet everyone is so slow.... The workers are very unsanitary... It's so unexceptable. Making pizza dough with no gloves on, talking over the food while preparing toppings... Dough is touching arms, and employees hoody while preparing dough... It's so disgusting! The customer service is terrible... Corporate and mangers needs to know of this... No one wears gloves at all! It's truly terrible! Do not eat at this location
  • CD
    Chris Dempsay
    Oct 5, 2025
    2.0
    Heard employees straight up shit talking about customers. Yeah it’s a pizza joint but grow up.
  • GM
    Greg Muldrew
    Jul 8, 2025
    5.0
    Not dine in here, but clean. Usually get delivery. My son and I get it for a treat.
  • KC
    Karen Caldwell
    Jun 16, 2025
    5.0
    I ordered four large pizzas late Sunday evening, Father’s Day. Several people at my home commented how much they liked the pizza, especially the veggie pizza, all four were regular crusts. It was ready and waiting and staff was polite. Will be back!
  • BR
    brianna renae
    Jun 8, 2025
    4.0
    The pizza’s look great but they forgot my dipping sauce!! It costs per sauce and I’m in love with it so it made the arrival home and opening the boxes really disappointing.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Knoxville, TN?

Papa Johns Pizza in Knoxville delivers from 10:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, delivery is available from 10:00 AM to midnight.

Does Papa Johns Pizza offer takeout services, and what are the hours?

Yes, takeout hours are 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and 10:00 AM to midnight on Fridays and Saturdays.