Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Knoxville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Knoxville pizza for any occasion. Call us for pizza delivery in Knoxville or stop by 402 N CEDAR BLUFF RD for carryout to order the best pizza in Knoxville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.9
316 reviews
5 stars
176
4 stars
45
3 stars
31
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Inconsistent food quality reported, with some customers receiving burnt or cold pizza, while others praised the freshness and taste.
Customer Service
Mixed reviews on customer service; some praised friendly staff and quick service, while others reported rude interactions and unresolved issues.
Delivery Issues
Frequent complaints about delivery delays, incorrect orders, and drivers not finding addresses, leading to customer frustration.
Pricing Concerns
Customers noted high prices for pizza, with some feeling that the quality did not justify the cost.
- JCJ. C.1 day ago2.0Ordered online, went in around 6pm to pick it up and the service was poor. A tall Caucasian man wearing a branded Papa Johns beanie and mirrored sunglasses helped the customer in front of me. The tall man acted like a manager or an operator. I held the door as the customer left, and when I walked back to the counter there was no one there. For several minutes I just stood there unacknowledged watching Mirrored Sunglasses talk to drivers and check things. When a cook came up and asked my business, I told them I had an online order. The cook turned around, found it, and handed it to me right away. So I've been standing here for no reason while the food gets cold on the shelf? A simple solution would have been for anyone to just give a shout and ask why I was there. Full staff but no teamwork here. Very disappointing, a poor customer experience all around. I expected higher standards and better teamwork from Papa John and expect we will go to a Domino's next time.
- TDThomas DeSha4 days ago3.0Papa Johns is still one of my favorite pizza's it's normally hot and tasty. Lately the service has been downhill at best. I was in the cedar bluff location and the store was packed I guess for the CFP game the managers were screaming at each other at the top of there voice about what each needs to be doing. It does not add to a customers experience to be involved in management problems when all you want is quick service and go. I was also told a up to a 1 hour wait for pizza. I will select one of the other 1,000 places to get pizza next time.
- FSF StidhamDec 19, 20252.0Ordered carry out. Should have checked my pizza before I left. Inedible!
- LWLaToya WatsonOct 4, 20251.0For real???? And I paid for a delivery fee plus tip xxx I said cook a little longer not burnt😵💫 $25 lunch down the drain. And I’m a Ta so I’m pretty much broke. So much for meal prepping and eating on this a few days. And THEY HAVE NOT RESPONDED TO MY EMAILS ! Please refund me my money so I can get more pizza!!!!
- EEElleSep 21, 20255.0Came on here to give a shout out to our delivery driver, Travis. He was so sweet and had the best attitude. Never knew receiving a pizza could be so fun! He made my day. He was simply excellent!
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Knoxville, TN?
Papa Johns Pizza offers delivery Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday and Saturday from 10:00 AM to midnight.
Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday and Saturday from 10:00 AM to midnight.
Does Papa Johns Pizza provide contactless delivery?
Yes, Papa Johns Pizza in Knoxville offers no-contact delivery for customer safety.
Where is Papa Johns Pizza located in Knoxville, TN?
The restaurant is located at 402 N Cedar Bluff Rd, Suite 100, Knoxville, TN 37923, USA.
What kind of food products can I order from Papa Johns Pizza Knoxville?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages from this location.
How can I order Papa Johns Pizza online for delivery or pickup in Knoxville?
You can order online for delivery or carryout through Papa Johns' official website or mobile apps available on iOS and Android.
Is Papa Johns Pizza Knoxville open during the holidays?
The restaurant is closed on December 25, 2024, but open on other holidays like December 24, 31 and January 1 with adjusted hours.
Which nearby places can I visit before or after dining at Papa Johns Pizza Knoxville?
Nearby spots include Alora Spa for beauty treatments, Wildflower Ink Studio for tattoos, and Pastelito's Cuban Bakery for a delicious snack.
How can nearby convenience stores and gas stations help when visiting Papa Johns Pizza Knoxville?
Pilot Convenience Store nearby allows you to fuel up or pick up essentials before or after your pizza order.
Are there other food options close to Papa Johns Pizza in Knoxville?
Yes, you can find KFC for chicken, Waffle House for breakfast and brunch, and Arby's for sandwiches near Papa Johns Pizza.