CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Knoxville is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported long wait times for orders, especially for rapid pickup, with some waiting over 30 minutes.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary conditions in the bathrooms.
Staff Friendliness
While some customers praised the friendly and helpful staff, others reported rude service and a lack of customer care.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about incorrect orders and declining food standards.
Management Issues
Several reviews pointed to poor management and staffing problems, suggesting a need for better leadership and organization.
EM
Erica McMannes
5 days ago
1.0
I’ve been seen a restaurant as dirty and concerning as this Panera. I’ve never in my life reported a place to their corporate HQ but took the time to do so after a recent stop here due to truly concerning healthy and safety violations. The soda machine tray and tray nozzle are covered in mold, the lid and sugar tray is covered grim, bathrooms unattended in disarray, etc.
TT
teags
6 days ago
1.0
Ordered a broccoli cheddar soup with a side of baguette via DoorDash. Only the baguette got sent 😭 💀
AM
Adrienne Marshall
Nov 16, 2025
3.0
Panera Bread is a reliable spot when you’re in the mood for something quick but a little fresher than typical fast food. The menu has a solid variety—soups, salads, sandwiches—and most items taste consistent from visit to visit. The broccoli cheddar soup is still a standout, and the bakery items are usually fresh.
That said, the experience can be hit or miss. The quality of certain items varies depending on the location and time of day. Service is generally friendly, but wait times can be longer than expected, especially during peak hours. The dining area is usually clean, though it can get crowded and noisy.
Overall, Panera is a decent choice for a casual meal with healthier options, but it doesn’t always live up to its slightly higher price point. A solid 3.5 stars.
PA
Paola Rayo Apresa
Nov 1, 2025
1.0
This place is ran horribly. More than 2 customers and they fall apart. Been waiting on my food for 25 minutes now. Lots of other better and quicker restaurants to eat at in this strip. Don't go here.
CP
Carrie Parrott
Oct 17, 2025
3.0
Disappointing. Panera, corporate and management: please help your staff. They are working very hard and I hope you know that but the systems in place for placing online orders clearly is a problem because you’re getting too many orders for you to fulfill in a timely manner. I placed an order a day ago for a pick up order scheduled at 11:45 AM. When I arrived there, they had just started working on that order and I didn’t get my order until 12:05 PM. The employees were busy and clearly working hard and diligently. This is more of a systems problem. To the staff that works at this location, I give you a huge round of applause and wish I could tip you more because you guys did great! Way to hustle!
Of note for all Panera locations: what is with the smell? It gives me a headache every time I enter one of your stores as if something is burning, but that something does not smell good to me and I don’t know how anyone has an appetite when they go there.
What are the opening hours for Panera Bread Knoxville?
Panera Bread Knoxville is open daily from 6:00 AM to 9:00 PM.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery every day from 6:00 AM to 9:00 PM.
Can I order food online from Panera Bread?
Yes, you can order online for Rapid Pick-Up or Delivery via their website or the Panera Bread app.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at Panera Bread Knoxville?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Knoxville have Wi-Fi and a casual dress code?
Yes, Panera Bread offers complimentary Wi-Fi and a casual dress code for guests.
What nearby places can I visit near Panera Bread in Knoxville?
Nearby you can visit Andrea's Home Decor Boutique for antiques, Viet Taste for Vietnamese food, and LB & S Snow Balls for ice cream and smoothies.
Are there other dining options close to Panera Bread Knoxville?
Yes, nearby dining options include Kyuramen x TBaar (Japanese restaurant), Penn Station East Coast Subs (sandwich shop), and Yassin’s Falafel House (Middle Eastern cuisine).
What shopping places are located near Panera Bread?
Nearby shopping places include Strawberry Fields Market for women's clothing, DICK'S Sporting Goods for sporting equipment, and Conn's HomePlus for furniture and mattresses.