Panera Bread

4.0
1118 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Knoxville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
205 North Peters Road, Knoxville, TN
37923, United States

Hours

Reviews

4.0
1,118 reviews
5 stars
595
4 stars
247
3 stars
107
2 stars
67
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for orders, especially for rapid pickup, with some waiting over 30 minutes.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary conditions in the bathrooms.

Staff Friendliness

While some customers praised the friendly and helpful staff, others reported rude service and a lack of customer care.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about incorrect orders and declining food standards.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a need for better leadership and organization.
  • EM
    Erica McMannes
    5 days ago
    1.0
    I’ve been seen a restaurant as dirty and concerning as this Panera. I’ve never in my life reported a place to their corporate HQ but took the time to do so after a recent stop here due to truly concerning healthy and safety violations. The soda machine tray and tray nozzle are covered in mold, the lid and sugar tray is covered grim, bathrooms unattended in disarray, etc.
  • TT
    teags
    6 days ago
    1.0
    Ordered a broccoli cheddar soup with a side of baguette via DoorDash. Only the baguette got sent 😭 💀
  • AM
    Adrienne Marshall
    Nov 16, 2025
    3.0
    Panera Bread is a reliable spot when you’re in the mood for something quick but a little fresher than typical fast food. The menu has a solid variety—soups, salads, sandwiches—and most items taste consistent from visit to visit. The broccoli cheddar soup is still a standout, and the bakery items are usually fresh. That said, the experience can be hit or miss. The quality of certain items varies depending on the location and time of day. Service is generally friendly, but wait times can be longer than expected, especially during peak hours. The dining area is usually clean, though it can get crowded and noisy. Overall, Panera is a decent choice for a casual meal with healthier options, but it doesn’t always live up to its slightly higher price point. A solid 3.5 stars.
  • PA
    Paola Rayo Apresa
    Nov 1, 2025
    1.0
    This place is ran horribly. More than 2 customers and they fall apart. Been waiting on my food for 25 minutes now. Lots of other better and quicker restaurants to eat at in this strip. Don't go here.
  • CP
    Carrie Parrott
    Oct 17, 2025
    3.0
    Disappointing. Panera, corporate and management: please help your staff. They are working very hard and I hope you know that but the systems in place for placing online orders clearly is a problem because you’re getting too many orders for you to fulfill in a timely manner. I placed an order a day ago for a pick up order scheduled at 11:45 AM. When I arrived there, they had just started working on that order and I didn’t get my order until 12:05 PM. The employees were busy and clearly working hard and diligently. This is more of a systems problem. To the staff that works at this location, I give you a huge round of applause and wish I could tip you more because you guys did great! Way to hustle! Of note for all Panera locations: what is with the smell? It gives me a headache every time I enter one of your stores as if something is burning, but that something does not smell good to me and I don’t know how anyone has an appetite when they go there.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread Knoxville?

Panera Bread Knoxville is open daily from 6:00 AM to 9:00 PM.