Panera Bread

4.1
1300 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Knoxville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4893 N Broadway Street NE, Knoxville, TN
37918, United States

Hours

Reviews

4.1
1,300 reviews
5 stars
708
4 stars
289
3 stars
134
2 stars
76
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of both friendly and rude staff, and slow service during busy times.

Food Quality

Food quality varies, with some customers praising specific items while others report issues with freshness and incorrect orders.

Cleanliness

The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty tables and restrooms.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Pricing

Many customers feel that the prices are high relative to the portion sizes and quality of food.
  • CS
    Chris Stigall
    4 days ago
    5.0
    Great service I dined in for dinner and the staff was very friendly and the cashier Tiffany was a big help making my selection
  • RL
    Russell Lopez
    Jan 4, 2026
    1.0
    Terrible service 20 minute wait for a bowl of soup
  • DL
    Doug Loeffler
    Dec 31, 2025
    5.0
    It was our first time here and Kara was so sweet at helping us navigate the menu and get food for our two kids! Everyone else working was great and we will come back!
  • DS
    Dea Sammons
    Dec 16, 2025
    2.0
    I ordered in the store at the register personwas not friendly and order was rushed and wrong cause I said I wanted a bread bowl with broccoli soup they gave me soup in a baguette I called back and they said that she must've heard me wrong but since I wasn't charged there was nothing they could do about it
  • TS
    Timothy Spence
    Dec 16, 2025
    4.0
    Customer service here is hit or miss — some visits are great, while others are less attentive. That said, orders are usually ready when promised, which helps keep things moving. The store and restrooms are clean, and while the parking lot is shared with other businesses and can be difficult at times, there’s usually plenty of parking available. Overall, it’s a clean and generally reliable location, with some inconsistency in service keeping it from a higher rating.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Knoxville accept reservations?

No, Panera Bread in Knoxville does not accept reservations.

What are the operating hours of Panera Bread Knoxville?

Panera Bread Knoxville is open daily from 6:00 AM to 9:00 PM.