Panera Bread

4.1
979 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Knoxville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4855 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.1
979 reviews
5 stars
537
4 stars
210
3 stars
79
2 stars
57
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a lack of efficiency and organization in operations.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables, floors, and kitchen areas.

Food Quality

While many customers praised the food, particularly the soups and sandwiches, there were complaints about inconsistent quality, such as cold food and stale items.

Staff Attitude

Feedback varied on staff friendliness, with some customers noting positive interactions while others reported rude or unhelpful service.

Atmosphere

The dining environment received mixed reviews, with some enjoying the ambiance while others found it chaotic and poorly maintained.
  • ML
    M Lee
    1 day ago
    5.0
    Always a pleasant visit. The beverages and sandwiches were delicious!
  • DN
    David Nelson
    6 days ago
    5.0
    People are very friendly
  • SS
    Shammy
    Oct 28, 2025
    2.0
    Leaving a minimal review because this is the SECOND time I have been at Mercedes place and the SAME WOMAN would not acknowledge me or leave my order to go on counter, while other orders were placed on counter. First time I let it slide. Understand it’s not all about me. 2nd time I’m NOT because she had a bad attitude for a grown woman. PINK SHIRT middle age glasses. She was working hard tho, however like I said , second time.
  • BK
    Betty K
    Oct 25, 2025
    2.0
    I stopped by Panera yesterday, and honestly, it was complete chaos. It wasn’t very busy when I walked in, but shortly after, a busload of people came in. I placed my order before they even arrived, yet it still took over 20 minutes to get a simple half sandwich and soup. The kitchen area looked completely disorganized — staff seemed overwhelmed, and everyone waiting for food was crowded around the pickup counter asking where their orders were. When I finally got mine, the food tasted decent but wasn’t hot, which was disappointing after such a long wait. I understand that unexpected crowds can throw things off, but it really seemed like the team wasn’t prepared or communicating well. Hopefully management can get things back on track — because this location used to be much smoother.
  • VT
    Vena Taylor
    Oct 14, 2025
    5.0
    The food was great the atmosphere was great on the inside. As we walked in there was a man who seemed to be confused in his mind and was talking to himself. He came in that was a little scary. But the employees did a perfect job in helping him. The reason why I put one star in service was there was only the person up front taking our order. And of course at Panera you pick your own food up and sit down and eat. There was no tray to put our plates or cups on, we had to take our plates without a tray and go to the table. And then when we were finished we had to take our plates and cups and throw the trash away and then stack the plates in another part of the section where they have that. It was like a cafeteria type of place. If you want food to go that's a great place to go. If you want to dine in, not so good, you have to clean your own table and take your plates to the designated area that they specify. And then they want you to leave a tip before you sit down to eat.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Knoxville accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread Knoxville?

Panera Bread Knoxville is open every day from 6:00 AM to 9:00 PM.