CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Knoxville is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, particularly the soups and sandwiches, but there were complaints about inconsistent quality and portion sizes.
Service Issues
Many reviews highlighted slow service, understaffing, and order inaccuracies, leading to frustration among customers.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables, disorganized kitchen areas, and overall lack of maintenance.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were described as rude or uncommunicative, contributing to a negative experience.
Atmosphere
The atmosphere was noted to be inconsistent, with some customers enjoying the environment while others found it chaotic and uninviting.
JB
Jo Bratton
1 day ago
4.0
You order, you pick up. Food was okay. Soup was really good. The employee that took our order at the order station was very nice.
SB
Sharon Barnes
Jan 4, 2026
5.0
This location was so clean and delicious!
LL
Lulu
Dec 30, 2025
5.0
I go here Like every day. It’s my favorite. The sip club has great value. People are very nice and it’s chill to just study there or Work. Love it
CG
Crystal Gamble
Dec 3, 2025
5.0
Always good and delicious you can never go wrong with Panera bread and a big hot bowl of broccoli cheese soup
ML
M Lee
Nov 23, 2025
5.0
Always a pleasant visit. The beverages and sandwiches were delicious!