McDonald's

3.6
1993 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
322 Cedar Bluff Rd, Knoxville, TN
37923, United States

Hours

Reviews

3.6
1,993 reviews
5 stars
759
4 stars
433
3 stars
349
2 stars
135
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from quick and friendly to rude and unprofessional interactions.

Food Quality

There were numerous complaints about food quality, including items being old, improperly cooked, or incorrect orders.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty tables and floors, while others praised the cleanliness of the location.

Order Accuracy

Many reviews highlighted issues with order accuracy, with several customers receiving incorrect items or missing components.

Value for Money

Some customers felt that the prices were too high for the quality of food and service received.
  • CR
    Chris Rice
    Nov 15, 2025
    1.0
    Very disappointed used my app points and they didn't apply went thur drive thur twice and it was a joke. Very disappointed
  • AA
    Aaron Anderson
    Nov 8, 2025
    1.0
    The lengths people will go to avoid working is astounding. Apparently “Open 24 Hours” only applies to Grubhub and ubereats after 11:10pm. Maybe put up a sign or work the full shift.
  • AH
    Allison Hobbs
    Oct 30, 2025
    1.0
    Unless you are feeding kids or having a diabetic sugar drop, I wouldn't spend my money. There's just better options for adults who want a more healthy menu for the money spent. Sure the $5 bag is a great value, it's the only thing and the limit of my spending with this restaurant.
  • SO
    Sarah Ortiz
    Oct 23, 2025
    1.0
    Went to pick up breakfast this was my coffee thankfully i opened it prior to drinking it because this is gross idk what that is in there
  • SR
    Sherri Rooks
    Oct 15, 2025
    5.0
    I've been here several times and each time the service is quick, the food has ALWAYS been hot and fresh, and the employees have always been prompt and polite. For me, this is definitely one of the better McDonald's to visit.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 1:00 AM.

Can I use the drive-through at this McDonald's, and what are the hours?

Yes, the drive-through is open Monday through Friday from 5:00 AM to 1:00 AM, and Saturday and Sunday from 6:00 AM to 1:00 AM.