Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Employee Attitude
Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of engagement with customers.
Food Quality
There were numerous complaints about food being cold, incorrect orders, and overall poor food quality.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained.
Management Issues
Reviews indicated a lack of effective management, with many customers suggesting that management needs to address ongoing service and operational problems.
DA
Dustin Atchison
Jan 1, 2026
1.0
McDonald's food are nasty and disgusting do not eat it it will make you sick
SC
Sarah Cooke
Dec 31, 2025
1.0
My burger was not cooked all the way and it was still so much pink in the middle
CG
Cody Gadd
Dec 20, 2025
5.0
Most polite service I’ve ever received from a a Mcdonalds. Fries were fresh and piping hot. How this place has a bad review is beyond me. Super fast. Six stars
JF
Julio Farias
Dec 10, 2025
1.0
The employees seemed more interested in playing around than actually working. There was food on the floor, several customers waiting to be helped, and the staff was just dancing and relaxing as if nothing was wrong. It felt very unprofessional and disrespectful to the customers.
Management really needs to look into this location and address the issue, because the service was terrible and it does not seem like they are doing a good job at all. Hopefully things improve.
CN
Christopher Norman
Dec 1, 2025
1.0
Horrible service with 45 mins at curbside for a McRib meal and 2-2pacj apple pies was shorted 2 apple pies and fry’s was thrown all over the bag McRib was cold spent $16.00 for 2 apple pies and cold McRib cause I didn’t want to eat the fry’s cause they wasn’t even in the box
What are the McDonald's delivery hours at 2818 Magnolia Ave, Knoxville?
Delivery is available Monday to Sunday from 6:30 AM to 10:30 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
What are the drive-through hours at this McDonald's location?
Drive-through is open Monday to Wednesday and Sunday from 4:30 AM to 11:00 PM, and from Thursday to Saturday until midnight.
Does McDonald's at 2818 Magnolia Ave offer curbside pickup and no-contact delivery?
Yes, this McDonald's supports curbside pickup, same day delivery, delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's on Magnolia Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from this McDonald's via a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
What services does the McDonald's at 2818 Magnolia Ave provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full McDonald's menu for this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a nearby veterinary clinic to McDonald's at 2818 Magnolia Ave?
Yes, Magnolia Animal Clinic and Duree Snapp Marsha DVM are nearby veterinary clinics you can visit.
What other restaurants are near McDonald's that I might want to try?
Nearby options include Kings & Wings, KINGS WINGS & THINGS, Long John Silver's, Little Caesars Pizza, and Wok N Roll.
Are there any schools or parks near the McDonald's on Magnolia Ave?
Yes, nearby you will find Austin-East High School, A-E Connections of Austin-East Magnet High School, Austin East High/Magnet School, Chilhowee Park, and Park City Village.