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McDonald's

3.4
(2133 reviews)

Business Details

1720 W Cumberland Ave, Knoxville, TN
37912, United States
(865) 637-4148
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 W Cumberland Ave, Knoxville, TN
37912, United States

Hours

Reviews

3.4
2,133 reviews
5 stars
768
4 stars
430
3 stars
358
2 stars
134
1 star
443
  • NQ
    Nikka Joyce Quindo
    4 days ago
    1.0
    Messed my order up, after I told them exactly, clearly and loudly that I didn't want sauce in my burger and they still added it.
  • BB
    Beth
    Mar 4, 2026
    2.0
    Stop making literally everyone park and wait for their food just to benefit ur store🫩 And what's up with the video of the CEO taking a tiny bite of the bun in that video?
  • KK
    kko kkooo
    Mar 3, 2026
    1.0
    Last 4 times I’ve tried to come here it’s been straight buns. You can taste old oil every time. This has to be a bottom 3 mcds
  • JL
    joyce lobetti
    Feb 24, 2026
    1.0
    I came through the drive-thru, and the Lady takes the order for the car in the inside drive through, and then ask me what I would like, and then cuts me off while I'm trying to order and says to give them a minute. And then they totally start taking the order for the car after the car on the inside lane instead of coming back to me, and I'm asking them what's going on, and instead of answering me they get a little hateful and I tell them you know what that's not right The order that you're taking orders in and I pulled off. How rude!
  • HS
    Heather Sharp
    Feb 12, 2026
    1.0
    Man the atmosphere in there is absolutely insane and not in a good way! I walk in for a pick up order and i literally spend 5+ minutes standing at the front with only a dasher waiting on their order to the side of me and not a single employee said anything to me after they saw me patiently waiting. They all looked absolutely miserable and cared nothing at all about customer service. Not even a smile or I’ll be right with you, nothing! When the guy handed the dasher her order I asked how much longer on mine and he said with a miserable tone “we haven’t even started it yet” Another employee walked in and asked if I had been helped and I said no one has said anything to me I had to ask about my order myself and it’s not even been started yet he nodded his head and said alright and walked away. No one said anything else to me the rest of the time I waited, including when the guy gave me my food. It honestly doesn’t take much to be a nice person to people! You could just tell not a single person cared!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1720 W Cumberland Ave, Knoxville?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, it provides delivery 24/7 with options including no-contact and same-day delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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