Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,113 reviews
5 stars
763
4 stars
430
3 stars
357
2 stars
131
1 star
432
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold, incorrect, or poorly prepared items.
Management Issues
Several reviews highlighted problems with management, including rude behavior from managers and inconsistent service.
Customer Experience
Many customers expressed frustration with the overall experience, citing issues like being ignored, poor communication, and a lack of attention from staff.
- GFGGY FEOJ5 days ago1.0Purchases McGriddle sandwich on 1/6. Price misrepresented on menu, up sold without asking, food just plain expensive. Positive: I had forgotten why I don't go to McDonald's. Thanks for the reminder. Fast though.
- JMJoel McLead6 days ago3.0Please note. This is NOT a 24 hours location. If you work late nights like I do, they close from 3:30am-4:15am to "reboot the computer system for the day". The app will continue to take your order and they simply just wont make it. Same with the Chapman highway location
- SMSummerlee Mccarter6 days ago5.0Great food and great service 😁
- GWGood hearted womanDec 30, 20255.0It's a good place to eat considering it's cheap
- NENorth Carolina ExplorationDec 12, 20251.0Ordered on the app. My money was taken. I used 4000 points and guess what? They're saying they never got an order. Never got my food.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1720 W Cumberland Ave, Knoxville?
This McDonald's location is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, it provides delivery 24/7 with options including no-contact and same-day delivery.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24 hours every day for your convenience.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can order via the McDonald's app available on both Apple App Store and Google Play Store.
What pickup and delivery options does this McDonald's provide?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I earn rewards at this McDonald's location?
Yes, with MyMcDonald's Rewards, you can earn points towards free food.
What nearby places can I visit around the McDonald's at 1720 W Cumberland Ave?
Nearby places include Poindexter Coffee, a great spot for coffee and snacks; Walgreens pharmacy for health and convenience needs; and Noodles & Company for additional dining options.
Are there convenient transit or parking options near this McDonald's?
Yes, Metropolis parking is nearby which can make your visit easy and convenient.
What other food and drink options are near this McDonald's location?
You can find diverse options such as Saloon 16 cocktail bar, Moe's Southwest Grill for Tex-Mex cuisine, and Jody's on the Strip bakery and ice cream shop nearby.