McDonald's

Reviews

• SK

  Sam Kulp

  2 days ago
  1.0
  Manager was an absolute bum, I came in at 3:20, he told me to leave for the breakfast switch over which is not supposed to happen till 4 o’clock extremely disappointed will not be coming back again.
• RH

  Resume Help

  Nov 9, 2025
  5.0
  Tiana and Barbara the Manager are absolutely amazing they both went above and beyond with customer service and are model employees the others should follow. They should definitely be rewarded for their great customer service and efforts for the customers and the McDonald's company.
• JC

  Jack Chance

  Oct 30, 2025
  1.0
  The food is good but the employees actually LIE to you. They told me my breakfast was unable to be prepared because it was no longer breakfast time (even though I placed the order during breakfast). I walk over to the counter and my order is sitting right there (hidden from plain view) finished. It almost seems like an employee was trying to steal from a customer O_O
• LB

  Leah K. Bussell

  Oct 25, 2025
  2.0
  This is 24hr location is the University of Tennessee campus McDonald’s. It’s always very busy & there’s lots of students, of course. I’m sure it can be difficult dealing with hundreds of impatient, wait for class, and hungry students during the day and drunk ones at night. I get it because I deal with them doing Uber and it’s trying at times. However, there is absolutely zero reason to walk in and have five people from the kitchen will look at you, yet not greet you, then proceed to ignore you until you speak up. I do Uber driving part-time & have visited this location hundreds of times. More so than not, I try to avoid it, but every now and then, one will come through that makes it worth it. Every single time I’ve walked in I’ve waited excessively & when I finally do see a little bit of service, I receive nothing but straight disrespectful attitude while trying to remain very polite. So this is supposed to be a 24hr location, but they keep a totally different schedule. You will not find the correct opening and closing times on google or their website because it’s different every day. They choose whatever time they decide that day when to start or be done. It beats all I’ve ever seen.. I absolutely loath going to this McDonald’s. Something needs to be done because it’s a nightmare and if I could give the service a zero, I would. However, the food is usually fresh and hot. Other than that, there’s not one good thing about this location.
• HC

  Holley Carroll

  Oct 24, 2025
  1.0
  Waited in the drive thru for over 10mins get to the speaker the girl says give me just a min to take your order. I wait a min or 2 and a different person says drive thru is closed come in and kept saying it....mind you the inside is packed so i woud have waited even longer going in bc i wouldhave been pushed to the back of the line inside....funny it says drive thru is open 24hrs....I doordash as well and the attitudes are absolutely terrible!! they hate their jobs and hate the customers.

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