Krispy Kreme

4.6
2582 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Knoxville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
6201 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.6
2,582 reviews
5 stars
1,971
4 stars
352
3 stars
114
2 stars
54
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised employees like Christian for exceptional service, while others reported rude or incompetent interactions.

Product Quality

Many customers enjoyed the fresh and hot donuts, but there were complaints about incorrect orders and cold products.

Cleanliness

The store was frequently noted as clean and well-maintained, contributing positively to the customer experience.

Order Accuracy

Several customers experienced issues with incorrect orders and misunderstandings, leading to dissatisfaction.

Pricing

Customers expressed concerns about high prices and additional charges for certain donuts, with some feeling the value was not justified.
  • JB
    Josh B
    Oct 31, 2025
    4.0
    Donuts were great. Coffee is sub par in my opinion. Not the employees fault though just the product offered. If Krispy Kreme wants to join the coffee market I wish they would take it a bit more serious and step up their game. That said I don't go there for their coffee anyway it's all about them donuts! Give em all to me! 😆
  • MA
    Mz Angel
    Oct 24, 2025
    5.0
    Staff was very friendly and helpful on recommendations on what Donuts to select.
  • VW
    Victoria Warner
    Oct 18, 2025
    1.0
    Incompetent workers who act like they can’t hear through their headset, even though I kept repeating myself. Literally sounded like they were completely out of it. Also, they told me that they don’t have any Halloween donuts.. and acted like they didn’t know what I was talking about when I asked for one, even though there’s a variety of Halloween donuts listed on their screen. 🙄 No thanks… I’ll take Dunkin Donuts
  • AP
    Anthony Pippin
    Oct 13, 2025
    5.0
    "HOT AND READY"!!! What more can I say. Hot glazed donuts, like eating little pieces of heaven!!! Love this location. Excellent service.
  • JJ
    Josh Johnson
    Oct 12, 2025
    5.0
    It was nice and clean place

Frequently Asked Questions About Krispy Kreme

What are the Krispy Kreme Knoxville store hours?

The store is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.

When can I order delivery from Krispy Kreme Knoxville?

Delivery is available daily from 6:15 AM to 9:45 PM, except on Friday and Saturday when delivery is available until 10:45 PM.