Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Knoxville.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.6
2,597 reviews
5 stars
1,980
4 stars
353
3 stars
115
2 stars
57
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with some employees praised for friendliness while others are reported as rude or unhelpful.
Product Quality
Donuts are frequently described as fresh and delicious, but there are complaints about incorrect orders and cold food.
Pricing
Many customers find the prices to be high, especially compared to other donut shops, leading to some dissatisfaction.
Cleanliness
The store is generally reported as clean, contributing positively to the customer experience.
Staff Performance
Specific employees, particularly Christian, received high praise for their exceptional service, while others were criticized for poor attitudes.
- BGBrian Gaudino2 days ago2.0I ordered online for a future pick up of a dozen with 4 different kinds. When I got home I found that they gave me a dozen of three different kinds and not what I ordered.
- BSBuddy SJan 2, 20262.0I don't know what happened to this Krispy Kreme but after almost 30 years of living in Knoxville, it has reached a new low. Terrible service, a selection that seemed like they were going out of business, and the employees just seemed miserable.
- ALalexa leickelDec 27, 20255.0I accidentally forgot to let someone know i picked up my doughnuts from the online shelf and I panicked thinking they thought I stole them I immediately emailed them Johnathan called me and I missed his call but the voicemail he left was amazing customer service!!!! Thank you Johnathan for making my night !!!
- RWRobert WalkerDec 20, 20252.0Customer service when they're great not very knowledgeable about senior discounts it was just an overall disappointing experience this time.
- CNCass Nicole (Nicole)Dec 17, 20253.0It was a first shift when I went for a caramel iced coffee and they gave me got coffee with ice in the top melted hardly any Carmel, the donuts were hard and that's the 1st time I'd ever been to this Krispy Kreme and received terrible food and service.
Frequently Asked Questions About Krispy Kreme
What are the Krispy Kreme Knoxville store hours?
The store is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
When can I order delivery from Krispy Kreme Knoxville?
Delivery is available daily from 6:15 AM to 9:45 PM, except on Friday and Saturday when delivery is available until 10:45 PM.
What are the drive-through hours at Krispy Kreme Knoxville?
Drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
Does Krispy Kreme Knoxville offer in-store pickup?
Yes, pickup hours are Monday through Thursday and Sunday from 6:00 AM to 9:45 PM, and on Friday and Saturday until 10:45 PM.
What payment options does Krispy Kreme Knoxville accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Krispy Kreme Knoxville family-friendly and accessible?
Yes, they welcome families and have wheelchair-accessible restrooms.
Where is Krispy Kreme Knoxville located?
The store is located at 6201 Kingston Pike, Knoxville, TN 37919, USA.
Are there any nearby places to visit around Krispy Kreme Knoxville?
Yes, nearby attractions include Pony Party for events, Belleza Salon and Spa for beauty treatments, and The District in Bearden shopping center for shopping and groceries.
Can I easily find parking when visiting Krispy Kreme Knoxville?
Yes, there is free street parking as well as free parking in a lot available at the location.
What other food options are near Krispy Kreme Knoxville?
Nearby, you can find Master Donuts & Boba Tea, Andy's Frozen Custard, Spice Thai & Sushi, and Duck Donuts for a variety of delicious treats and meals.