Krispy Kreme

4.5
1362 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Knoxville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
4842 N Broadway, Knoxville, TN
37918, United States

Hours

Reviews

4.5
1,362 reviews
5 stars
1,015
4 stars
200
3 stars
65
2 stars
33
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from employees like Dee, Timothy, and others.

Product Quality

While many enjoyed the fresh and delicious donuts, some customers reported receiving stale or poorly made donuts.

Cleanliness

The restaurant and restrooms were frequently noted as clean and well-maintained, contributing to a positive dining experience.

Pricing Concerns

Several reviews mentioned dissatisfaction with rising prices and perceived value, particularly regarding the quality of donuts relative to cost.
  • DP
    Derek Pennington
    5 days ago
    5.0
    Great service!! I have been to many KK stores from the USA to Hong Kong... this was the best!
  • ER
    Elizabeth Reynolds
    6 days ago
    5.0
    Donuts are always fresh. Staff is friendly and it looks clean
  • SY
    Steven Yeary
    Dec 24, 2025
    5.0
    Friendly staff! The raspberry filled is my favorite!
  • CC
    Cheyenne
    Dec 17, 2025
    5.0
    Dee is exceptionally well in customer service! I had placed an order online and didn’t realize until the day of - that the order I placed was for the next week. Called in a panic and Dee answered the phone and was ready to help. She was so so kind, helpful, and understanding! Even sweeter in person. Thank you Dee, for saving the party! :)
  • TS
    Timothy Spence
    Dec 12, 2025
    5.0
    The staff here is always really friendly and greets me as soon as I walk in the door. I order through the app every time, and my order is consistently ready when I arrive, which makes the whole experience quick and easy. The restaurant and restrooms are clean, which is always appreciated. Great service and reliable app ordering — exactly what you want.

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme's drive-through in Knoxville?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.

Can I order delivery from Krispy Kreme Knoxville, and what are the delivery hours?

Yes, delivery is available daily from 6:15 AM to 9:45 PM on Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.