Jimmy John's

2.9
9 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1915 CUMBERLAND AVE STE 117, Knoxville, TN
37916, United States

Hours

Reviews

2.9
9 reviews
5 stars
2
4 stars
1
3 stars
3
2 stars
0
1 star
3
  • KL
    Kelly L
    Dec 2, 2025
    3.0
    I love Jimmy John's. Only small problems until now. Went to Jimmy John's in Maryville requested a sandwich for my daughter who has a dairy allergy. Explained it was an allergy so they needed to take proper precautions but most importantly no cheese and no mayo. Get home she takes a bite of that sandwich and immediately tasted the cheese! Luckily she spit it out and we watched her and she was okay. But this could have ended soooo badly!
  • MD
    Mary Damewood
    Nov 18, 2025
    3.0
    I was recently so excited to see that JJs on the strip has reopened! I work at the hospital and I really missed getting lunch from you guys! But I will say that the delivery services are not nearly as good as they were before the location closed. The last couple of times I ordered, the delivery guy that came looked like he had just come out of a 3 day bender and looked like he slept in his clothes for three nights. I've had one good delivery experience with a middle aged guy though. You may want to reconsider who you put out there as your "face" to the public. You may get more business!!
  • DW
    DZ Woods
    Nov 7, 2025
    3.0
    I work in the area and I eat here at least one to two times a week. I have never had any issues with the food but my issue are with delivery. I placed my order through JJ website prior to them opening and it took my food over an hour and a half to be delivered because it was delivered to the wrong organization. So after calling a second time when the delivery person returned they realized afterwards they delivered to wrong place and they had to remake and redeliver. At this point it was almost two hours later.
  • RS
    Rachel Small
    Nov 3, 2025
    5.0
    Great experience! Friendly staff and a very cozy vibe.
  • BP
    Bean Pod
    Oct 27, 2025
    1.0
    I placed an order on their website for delivery. After 40 minutes, I got a message they sent it to Uber Eats, which I thought was bizarre since I ordered through JJ. I watched 3 Uber drivers accept and then cancel the order, then someone finally picked it up but has been driving around for 30 minutes. Almost two hours later I called to cancel the order because I don't have any time left for a lunch break. Thanks JJ. I would not order from here if you are depending on delivery.