Five Guys

4.4
763 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10922 Parkside Drive in Knoxville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
10922 Parkside Drive, Knoxville, TN
37923, United States

Hours

Reviews

4.4
763 reviews
5 stars
517
4 stars
129
3 stars
49
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries, noting them as delicious and well-prepared, although there were some complaints about inconsistency in food quality.

Service

The staff received high marks for friendliness and helpfulness, with many customers highlighting positive interactions and prompt service.

Pricing

Many reviews expressed concerns about high prices, with several customers feeling that the cost did not justify the food quality, especially for fast food.

Cleanliness

The restaurant was generally noted for being clean, with staff actively maintaining cleanliness during busy times.

Order Accuracy

There were multiple reports of incorrect orders, indicating a need for improvement in order accuracy at this location.
  • VV
    Vez
    2 days ago
    4.0
    Amazing food and customer service
  • RT
    Robin Thompson
    2 days ago
    5.0
    Never disappointed!
  • KV
    Kristin Violette
    Nov 13, 2025
    5.0
    This is the best Five Guys in the area! The service is above and beyond. They are so friendly and our food was perfect.
  • GG
    Gabe
    Nov 5, 2025
    5.0
    The burgers are always good! I had two burgers the other day, but one of them was not right. I went back a day later, and the person taking my order was very nice and was able to fix my problem right away!
  • RW
    Roy Walsh
    Oct 11, 2025
    5.0
    First time customer: got little cheeseburger, little guy and milk shake. All three were outstanding! The service was also outstanding! Best burger I have tasted in a long time, including my own grilled ones. Fries were my ideal French fry. Shake was perfect! Great job all around!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.